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“This store is Phenomenal. I called the store manager before coming over to make sure I would be able to be assisted. Corey in lumber/plywood has the best customer service I've experienced in a long time. I told him my previous situation at other lowes and not being able to get the plywood I needed and he helped me find & load the plywood on a bed cart and also cut it for me with zero hesitation. Amy and the other cashier in the Pro section are also very kind and easy to talk to. I am no manager/supervisor of Corey but it would be nice if his manager has a quick chat with him to let him know his work ethic is appreciated.”
“Budget Waterproofing recently completed the waterproofing of my Anne Arundel County home. Bill Bollinger and his staff lived up my expectations. They did the job in the allotted time frame- one work week, were diligent in working every day and removing all the demolition and excavated materials; and were clear about the process and post waterproofing things to do. One issue occurred in the course of the work, a cracked pipe that was temporarily repaired. Mr. Bollinger provided an allowance for the future repair. All in all, I am very pleased with Budget Waterproofing's work on my home, and my now dry basement!”
“Great experience. Henry listened to my goals, designed a replacement kitchen well within my budget, and it’s amazing. His insights and suggestions were very helpful. He was present daily to check in during the renovation and always available quickly by text or call.”
“Experienced operator on phone but didn't have what I needed for the job couldn't point me to a other vendor when I asked which I understandIn our industry.”
“We have been going here for years! Best place ever for great selection of doors. Windows, flooring, kitchen and bathroom cabinets, even appliances at truly great prices! If you are renovating or just need a dorr or window, you absolutely must go to their monthly (first weekend of every non holiday month) on months with a holiday the 2nd weekend!”
“I am local business owner in Hanover Maryland. I was loading up drainage pipe for a storm water management project and one of the pipes I stead of tilting down stayed level and came my back widow.Glass Impressions met me and service me at my home same day. My back window was premium with tint, defrost, auto glass everything. They hooked everything back up and help me get back to work. Great work, honest gentlemen. Definitely recommend, and definitely will call back for any future glass needs.”
“We had an exceptional experience working with Dragon Scale! Andrew is professional, patient and pleasant! His customer service is excellent.
Our first experience was when he assisted us with designing and picking out the cabinets and tiles for the renovation of our primary bathroom. The entire process was top notch...from the visit to his showroom where he has a variety of samples to the delivery of the cabinets, tiles and materials. Andrew is very knowledgeable and listens to make sure he has a grasp on the clients vision.
For our second experience, Andrew served as our GC on the total renovation of our kitchen. I cannot say enough good things about how great he took care of us and every single detail. From design, permits, cabinets, materials, labor, plumbing, electrical, paint...everything was handled to our total and complete satisfaction. His crew is professional and polite. They clean up after every work day. Most importantly, Andrew committed to our timeline and delivered as promised. Whenever there was a question or concern, Andrew was reachable and responsive. We are so pleased with all of his work and would, without a doubt, use Dragon Scale's services again and again! Thank you very much Andrew and team!!!”
“I ended up at my local Glen Burnie store and didn’t have my wallet. The local customer service is always on point.
I’m grateful that they knew me and they helped me through the check out process with my Tractor Supply membership account.
Hands down the BEST CUSTOMER SERVICE AROUND!”
“There are a cavalcade of items from used furniture to appliances. There are hidden gems and hand-me-downs. While everything is not a winner, in this economy, you'll find a few pieces that might fit your aesthetic.”
“Full line of anything you need.
Each associate has a Home Depot phone. When you need help finding an item, just ask any associate. They will give you the row and shelf information and they can also show you the location and answer any questions.
Rapid self-service checkout is available.
The return staff members are very efficient, look for Jennifer.”
“We purchased carpeting from this Home Depot store. Claudia made sure we were buying the carpeting that best met our needs.
When it came time for the installation we had a problem with the delivery of our carpeting. The store manager Paul got in touch with the installation crew on a Saturday morning and had them contact me to coordinate the installation. Paul then called me back to make sure the installers had contacted me. That's great customer service.”
“They should put a sign that they have lunch in the painting area. I've been waiting 50 minutes and I'm still here. They already called 5 times and no one. Comes.”
“HD is typical box hardware store with competitive prices to the " other" box hardware store. Sometimes items vary between locations. Easy access and parking. Staff is usually knowledgeable and helpful by answering customer questions”
“I HOPE this gets to the Manager or the Owner of This particular store in Glen Burnie because I just want to say with my whole heart that I was treated SOOO VERYYY NICELY & ABOVE & BEYOND by the ladies Trish or Tricia(she has pretty blue hair)& Also the other lady name Vicki that works with her at the Very front of the store at the customer service counter. I came in to look for something & the young lady & Trish/Tricia helped me by pointing me in the right direction & I didn't see it & then Vicki looked it up to help assist me to find Exactly what I wanted. We Both went to the aisle & it wasn't on the floor but instead it was up on the VERY TOP shelf & Vicki generously went to get the step ladder to climb up Safely to get it for me just so I can be satisfied to get what I came for & I'm telling you I REALLY DO APPRECIATE THEM BOTH & I Seriously HOPE & PRAY they get NOTICED & REWARDED for this bcos Every store don't have Great staff that Literally greet you & Also help assist you like way they did just to make sure I was happy. I was put First & Treated VERY NICELY WITHOUT A DOUBT & They're Always sweet to many others & greet them with the same respect & hospitality just like they gave me. This is my regular store that's near me that I go to for the things I need & I Wouldn't want this to go Unmentioned or Unrecognized when they BOTH
definitely should be recognized for their hard team work & that's what it's all about....Thanks So much ladies, You're the Best!!? ? ???”
“Friendly and clean. I tend to prefer Home Depot over Lowes. It's a bit of a smaller Home Depot so they have the typical stuff, but unfortunately if you need a specialty item you either need to go to a different location or go to Lowes instead. Check for inventory online first.”
“I had an experience at Home Depot in Lansdowne the other day I need to share. I rented tools on 2 separate days. During both transactions, Kayla, Tom, Scot & Zach were all polite, nice and informative and went out of their way to assist me. Bravo team rental, you all should teach customer service in that store. Thank you.”
“HD is typical box hardware store with competitive prices to the " other" box hardware store. Sometimes items vary between locations. Easy access and parking. Staff is usually knowledgeable and helpful by answering customer questions”
“Had a great experience with Tess who works in appliance department at the Columbia, MD. She was very knowledgeable about the product of interest. She walked us through all the costs/options associated with a dryer we were interested in buying. She worked to get us a much lower price, compared to other merchants, and was able to get us free installation and appliance disposal in accordance with the current sale. She's a top notch employee with excellent customer service skills.”
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“They didn't plan their traffic patterns very well for easy flow of vehicles to and fro.
Having a stop like 200 ft away from another stoplight is ridiculous and wasteful.”