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9:30AM - 5:30PM
8000 Telegraph Rd, Severn
Self Storage
“Ms.Lusia was extremely helpful with helping my mother and I make our monthly payment; very professional and personable. If we could rate her 10 stars we would! Thankyou Lusia and extra space storage!!”
“I came in and was on the verge of tears. Ms Tina offered me a hug which I took and made my day! She made sure I got what I needed and went the extra mile! Love her already!”
9:30AM - 5:30PM
1413 S Haven St, Baltimore
Self Storage
“Quick and easy! We gave Joey a list of what we were moving and we were quickly shown the best two unit sizes. We had the best one picked and the contract signed within 30 minutes.”
“It’s a fantastic place for temporary storage, friendly staff, clean and spacious. Highly recommended if you need temporary storage in downtown Baltimore.”
“The young lady at the office was outstanding, very helpful and experienced, she was so informative about everything, she told us she has only been there for a few weeks, but we thought she was there much longer....you have a absolutely beautiful personality working for you 💙”
“Heyvette was absolutely fantastic. She was pleasant, helpful and professional. She took the time to help me move our boxes items & showed us where our unit was located. Definitely employee of the month! (Or year)”
“Evette Sanowar. This lady’s it’s so amazing this woman the reason why I came back to rent a unit for the second time because of her. she’s so sweet. Care for the customers and very professional and what’s she doing. And the places its always clean every where you look..
Thanks for your good service”
“Nancy at the Columbia location was more than helpful! She assisted me with obtaining the right size, tips on moving in so that I drove my items to the loading area closest to my unit, and she was just very pleasant throughout the process. I recommend her and because of her, CubeSmart, highly!”
“It's hard to review a storage unit. They are all very similar, down to the donut padlocks. I am new to Extra Space, but I very been impressed with the teamwork of the managers of the regional facilities. I also got a good starter rate.”
“I started my rental process this week online but decided to randomly come to the facility in person to ask a few more questions. Service was prompt, professional, and took care of all of my concerns. This is for a last minute quick move and they were very flexible and set me up with a next day storage unit.”
“I recently used First Class Moving & Storage to move from Ellicott City, MD to Rehoboth Beach, DE and this company did a fabulous job! From the in home estimate provided by Calvin Pratt to the packing, loading, driving & unpacking by Jamie & Team, they could not have made my move any easier. I highly recommend this company. They truly are first class!”
“I reserved a unit 1am and surprisingly received a call from Tony Garrett, the Customer Service Rep at the location of choice at 9am. He was very pleasant and thorough with the information needed to sign an agreement. He provided options so I could be the most comfortable while visiting the building. I appreciated his patience and guidance through the process. The office was clean and cool considering the weather here in MD has been insanely HOT!! I would recommend this location for your storage needs. You will be taken care of!”
“Lee is absolutely wonderful. He is incredibly helpful, accommodating, and always goes out of his way to solve any of my problems. It’s rare to find someone who cares this much about customer service. He deserves a raise for his amazing work!”
“Customer service was excellent! Jessica took me and showed me rooms that would best fit my situation. She took time to explain everything to me and to answer any questions I had. Best experience i ever had using storage. Definitely recommend!”
6AM - 9PM
1057 MD-3, Gambrills
Self Storage
“Brittany is the best employee. She has been there since I first rented my unit.
Over the winter she helped me dig out the doorway that was frozen so I could get to my unit.
She is the most amazing worker and professional and respectful and friendly person. I hope you give her a big raise. No one deserves it more.”
“I absolutely love this particular extra space Storage in Glen Burnie 8th Ave NW. Cherylene and her staff is amazing. Nothing but nice vibes very clean storage units and the facility. I don't have pictures but I had my stuff in storage for a year and a half. The only down fall was people that store food it attract mice. Use some pepper Mint spray Grandpa Guss It's on Amazon It's works!!!!! You will thank me later.”
9:30AM - 6PM
20 Ertel Rd, Glen Burnie
Self Storage
“We have been renting our storage unit for three months and it has been a great addition to our seamless gutter business, Bobby and his staff keep a smooth running facility, and as we get more business we are considering renting another unit for long term.
We would highly recommend your storage facility to all!”
“Mike, the manager, is freaking awesome!
I stopped in to inquire about availability and pricing, and he was so patient, engaging, friendly and genuinely down-to-earth while going over all the options with me.
I told him, “I need to talk to my business partner, but I can come back or call if that works.” His response was basically, “Totally!” No pressure. No salesman tactics. No trying to convince me of anything. Just genuinely friendly and helpful.
Well... I was back within two hours to rent a unit from him.
While I was there, I also watched him interact with another customer, and it was the exact same thing — smiles, honesty and just a really friendly vibe.
Great customer service is getting harder and harder to find, so when I come across it, I think it deserves to be recognized.
Mike — You ROCK and deserve a RAISE!
Need a storage unit...THIS IS THE PLACE!!!”
Open 24 hours
4001 Southwestern Blvd, Baltimore
Self Storage
“I needed a storage solution and Shelia was able to help me figure out the right unit for me. She was very welcoming and helpful. Shelia thank you! You made a difficult day easier!”
“Had a wonderful experience with the staff at the Dover Rd location! They were not only professional but friendly. Curt asked me about my storage needs and showed me a unit that would be a good fit. Walked me through the entire process and got me set up with the app so I was ready for my move in day!”
“Mackenzie was very cheerful, patient, fast and helpful with me finishing my payment for the month. Also she was informative in letting me know the steps with the new lock and what to do.”
“I had a storage unit with extra space for a little over a year and throughout that time I had a very pleasant experience.
The reason I’m giving them 5 stars is for the move out. When there was confusion about the move out Jessica worked with me made the experience 10/10. Her customer care and communication through the process was exceptional.”
“I am a long time customer and could not be happier with the service I receive at this location. Sam and Julia always go above and beyond with their customer service. If you ever need storage then this is the place to go. Thanks ladies.”
Open 24 hours
9002 Red Branch Rd, Columbia
Self Storage
“Kim was absolutely amazing! She was friendly, professional, and made the whole storage process quick and easy. She answered all my questions, explained everything clearly, and went above and beyond to make sure I had a great experience. Excellent customer service from start to finish. If you’re looking for a storage facility with someone who genuinely cares about helping customers, ask for Kim. Highly recommend!”
Open 24 hours
9265 Berger Rd, Columbia
Self Storage
“Kimberly is the best representative at this location she is always so helpful to me. She is always nice and caring I appreciate her always trying to find the best options to help me. I struggle with my rent every month especially with the increase in rent I’ve been in auction status so many times because it is a struggle out here for people but Kimberly always advocates for me as a longtime customer and I am so thankful to have someone like her who is so caring and supportive. Please keep her around she deserves a raise because sh goes above and beyond for her customers.”
“I have been a customer at CubeSmart Storage located at 7025 Kit Kat Rd, Elkridge, MD 21075, for approximately three years. During a very difficult time in my life after losing my government job, I experienced financial hardship and fell behind on my storage payments.
Throughout this challenging process, Dre went above and beyond to assist me in keeping my belongings safe and secure, even after several months of nonpayment. His patience, understanding, and willingness to work with me meant more than words can express. Thanks to Dre’s dedication and professionalism, we were able to come to a fair resolution that allowed me to move my belongings out of storage.
Dre has truly been outstanding to work with. He is professional, compassionate, knowledgeable, and genuinely cares about helping customers find solutions during stressful situations. His excellent customer service, kindness, and respect made a hard experience much easier to navigate. CubeSmart is fortunate to have someone like Dre representing their company.”
“My experience at Extra Space Storage was excellent. Amanda customer service was superb, she was very friendly and took the time to explain details of the storage services.”
“Shelia in the front office is very friendly and professional. She made us feel welcome and clarified any questions we had. Thank you Shelia! The building is climate controlled and the elevators are very spacious.”
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“Anthony was absolutely amazing! He was extremely knowledgeable, very kind and patient! The entire experience from the time we walked in was amazing! Thank you so much for such excellent customer service!”