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10AM - 6PM
407 George Clauss Blvd, Severn
Shipping Centers
“Elvis and Gilbert did a wonderful job installing my new fridge, which required doors and drawers to be removed to get in the house. They were polite, efficient and fast and showed me how a few things worked on thr fridge before leaving. Great job! ?”
“Quick in and out just dropping off returns. Both employees were already helping customers when I walked in, but I was still greeted and told they would be with me shortly. Even as Abby was helping a gentleman, she apologized for the wait, not that she needed to. I was the only other person in line and had only been there a minute or two. I appreciated her attention and awareness of other customers, though. The other employee was helping a lady who seemed a little confused about her sending options, and Abby was able to give her input to help while still working with her own customer. When it was my turn at the register, she again apologized for the wait and thanked me for my patience. Which, again, it was not a long wait at all. My drop off was a very quick and smooth interaction. Abby was polite and respectful, and it is employees like her that keep me always going back to this UPS location whenever it is an option.”
“I had such a great experience at the UPS Store in Pasadena that it deserves a glowing review. From the moment I walked in, Ali greeted me with a warm smile and was genuinely pleasant to talk with while handling my Amazon return. That kind of customer service makes all the difference.
The store itself is impressive—spacious, bright, and beautifully maintained. Unlike many other locations that feel dim or cramped, this one is well lit, open, and by far the cleanest UPS Store I’ve ever visited. Everything felt organized and welcoming, which made the whole process quick and stress‑free.
I honestly wish this location was closer to me because I would return without hesitation. If you’re in the area and need shipping or returns, this store is absolutely worth the stop.”
“Wow Ghanem Forwarding is such a reliable and affordable company to Transat with, i will proudly recommend them to family and friends.they also have good customer relationship”
“Leigh did a great job on our sign! They were extremely punctual and very responsive throughout the entire process. I highly recommend them. Leigh took care of everything for us and stayed on top of all the different proceedings, making the experience smooth and stress-free.”
“UPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10”
“The people who work her are exceptionally kind, unlike the other Laurel MD store (which I will never go to again). At 7642, you’re always greeted with a smile, and they always have excellent customer service. Kudos to 7642!”
8AM - 6:30PM
6925 Oakland Mills Rd, Columbia
Shipping Centers
“Excellent services. UPS is the only way to go with shipping, they are the best. On time delivery and sometimes early delivery. I believe that their prices are fair as well. I trust UPS with all my packages.”
8AM - 6:30PM
3717 Boston St, Baltimore
Shipping Centers
“The new manager of this location has been so helpful the past few times I have been in! I believe her name is Lexi she is the best. She has turned this place around since a few years ago when i used to come in! Best customer service. Will be making the trip to this store now again because of her.”
“Amazon returns ? are now directly at the entrance to the left. Not at printing. You will need to wait in a line while the cashier helps the staples customers first. The staples employees aren’t allowed to take an Amazon customer if there are staples customers in line, and there’s only one cashier. Prepare to wait if there’s a line. The guy working was nice and apologized for the wait, it’s just weird that there are multiple employees working at once untasked and only one cashier for both cashier and Amazon returns.”
9:30AM - 6:30PM
Beside Food Lion, 8777-B Piney Orchard Pkwy, Odenton
Shipping Centers
“The ladies at this store are consistently helpful and kind. Their professionalism shines through in every interaction, and they always go above and beyond to ensure an exceptional experience.”
“Current: I've received nothing but excellent service from the gentlemen (and, recently, Laila) who work at the Odenton UPS Store. In fact, I bypass another location and drive well out of my way to get there. As a long-time customer, it is a pleasure to know that my UPS-related needs are addressed well and consistently here.
Previous: I patronize the Odenton UPS location, as the customer service is consistently excellent. Today, I had an Amazon return that was in an awkward, heavy-ish box, and Sariyu not only volunteered to pull it out of the backseat but carried it in herself with no problem! I appreciate going to a business where I can be certain that my requests will be handled in a helpful, efficient, and friendly manner. Will return again and recommend to anyone.”
“Great place to go for your boxes and shipping supplies. They have so many different sizes to choose from including odd sizes. They're really reasonably priced with no minimum and very friendly. You can call or email and tell them what sizes you're looking for.”
“I have never received a shipped artwork so carefully and elaborately packaged for safety. And to add to that...affordably priced. Navis is in a league of it's own. NYC needs a NAVIS!”
9AM - 5:30PM
4000 Coolidge Ave suite k, Baltimore
Shipping Centers
“Five starts service with full of respect and appreciation it was the right choice doing business with them they shipped my car across the world and got it without any damage or scratch”
“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“We were desperate. We had a palleted container that needed to be shipped to Columbus, OH. We searched everywhere and found no one to help. Craters and Freighters was suggested so I called!!! OMG!!! Customer service blew me away!!! Before I knew it, a pickup was scheduled and right on time, the truck arrived to pickup our crate!! Their service was exemplary!! It arrived in Ohio in perfect condition and sooner than expected!!! I’m sold on Craters and Freighters!!!!”
8:30AM - 7PM
841 E Fort Ave, Baltimore
Shipping Centers
“This staff is fantastic. I’m in almost every week and it takes a special person to deal with consumers returning things who haven’t even taken a second to understand the process. These folks are great, very patient and very thorough. Consumers today are demanding, often unjust, and the staff is a beacon of hope in customer service! Thank you”
“Wonderful customer service by the printing team, particularly Moussa! He spent quite some time working out several difficulties that came up for a printing job I brought in and went above and beyond with his patience and attention to detail. Thank you!”
“My experience last week at the Staples on Snowden River Parkway in Columbia, MD was pleasantly professional. My online order was ready when I walked in and the associate was very knowledgeable. This establishment is also small business friendly.”
“I used to work for this company called New Penn and it was a great environment. We all got along as a family and made sure we did our daily jobs. I just so happen to look on Google reviews today and saw that my name was mentioned in one of the reviews. The only name mentioned throughout all of the reviews and they gave me five stars. I really appreciate that Tonya. I will always be a pleasant person to anyone and make sure that I provide excellent costumer service.”
“The FedEx facility is very convenient and in a great location. It’s close by, making it easy to drop off or pick up packages quickly. Service is efficient, and the staff is helpful. Highly recommend for anyone in the area!"”
“I truly must take a moment to let it be known that the TWO gentlemen working in this UPS store were informative and patient, and they gave me top knock professional care with my delicate situation. The store was crowded, but both men worked diligently together, clearing their store with smiles and great attitude for all.”
“AIT Worldwide Logistics was awesome to work with for my delivery. I originally had my delivery set up for Friday, and they were able to get me my delivery four days early. The staff was professional, friendly and on time for the delivery window that was given. Highly recommended AIT Worldwide for my next delivery. Thanks!”
“(Translated by Google) They open at 8:00 am sharp there is where to sleep excellent attention(Original)Abren alas 8:00 am en punto hay donde dormir excelente atención”
“Easy, fast and Phillip was a great help!
I forgot the label I needed to ship, and Phillip kindly assisted me through emailing it to the store.
It was so fast, and so convenient- it totally saved my tail for something I needed mailed quickly!!!
The store was tidy and organized!
Thank you!!!! ☺️”
“I actually went to the FedEx box that is next to this UPS drop box, but the UPS box definitely was there too! Both are outside of the building, which is great because I was there on a Sunday, and the building was locked.”
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“Walk in to dropped off a package to seller. One man just hi and worked on return item quick and easy . He asked if I need to put in a box( need to buy a box) or ship it in original box like this ? I answered if possible to ship it with its original box i would appreciate it. He said yes he will help taped it . Thanks
Done .”