BMW of Silver Spring is dedicated to meeting all BMW needs, offering a range of services including leasing, sales of new and pre-owned vehicles, and maintenance. Customers consistently praise the exceptional team, highlighting their professionalism and responsiveness throughout the car-buying process. Amit, Eric, and Iso are recognized for their guidance and support, making the experience smooth and pleasant. David Davila stands out as a Sales Adviser, helping customers find the right vehicle at the right price, while Allen Kim provides thorough explanations of financial options. The service department receives high marks as well, particularly Delfin Green, who is noted for his exceptional service and commitment to customer satisfaction. He takes the time to explain repairs clearly, ensuring customers feel informed and confident in their decisions. Many reviews also mention the friendly atmosphere and the helpfulness of the entire staff, from the front desk to the service technicians. Customers appreciate the organized approach and the willingness of the team to assist with loaner vehicles and service inquiries. Overall, BMW of Silver Spring is recommended for both purchasing and servicing vehicles, with many customers expressing gratitude for the positive experiences and ongoing relationships with the team.
Amit was a huge help getting my car sorted. Not only an expert in all things BMW, but a great person as well. I know I’ll be in good hands the next time I go to BMW of Silver Spring.
September 2024
Amit, Eric and Iso have been super helpful and responsive in helping me navigating the new car process. I'm very thankful for their guidance and patience!
August 2024
An amazing experience with the Silver Spring BMW Service Department and my Service Advisor Brandi Rodgers. A+++