DARCARS Automotive Group is a prominent automotive dealership with 40 franchises across 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. The company is open and ready to serve customers in-store, online, and at home, offering a wide range of services including new and used car sales, auto finance, and vehicle maintenance. Customers have generally had positive experiences with DARCARS. Many have praised the excellent customer service, with helpful and knowledgeable staff guiding them through the process. Specific employees, such as Hugo Cantero, George Sparks, Kahlil, Yachir, and Robert, have been highlighted for their outstanding service. While the overall shopping experience is often described as great, there have been a few instances where the service could be improved. Some customers have mentioned long wait times, even with appointments, and a lack of available staff to assist them in a timely manner. However, the work done on the vehicles is consistently reported as good, and the service center staff are generally described as friendly and helpful. Despite a few minor issues, DARCARS Automotive Group is a well-regarded dealership that provides a wide range of automotive services and generally delivers a positive customer experience.
Soojith and Orish provided me with amazing costumer service and patience in the process of purchasing my new car! thank you guys!!
December 2024
Thank you Hugo Cantero, George Sparks, and Kahlil for great customer service and walking us through everything. Amazing job you guys. I will be coming back every time I need a car.
August 2024
I had great experience. The sales explained all options and answered all questions
