Koons Mazda of Silver Spring is known for providing a positive and honest car buying experience. Customers appreciate the friendly and cheerful staff who make the process easy and straightforward. Many reviews highlight the professionalism and helpfulness of team members like Maurice, Elijah, Johnny, Kim, James, Nii, Michael Jones, and Sam Kim, who are praised for their transparency, patience, and ability to meet customer needs. The dealership offers a wide selection of new Mazda models, including the sporty Miata and family-friendly CX-90 SUV, as well as used and certified pre-owned vehicles, catering to a diverse range of buyers from the Washington, DC metro area, including Arlington, VA, Columbia, Rockville, and Marlow Heights, MD. Customers often commend the dealership for quick responses, thorough explanations, and smooth financing options. Many have experienced better service here compared to other dealerships, making Koons Mazda Silver Spring a trusted place for both purchasing and servicing vehicles. Overall, the dealership is recognized for its attentive staff, quality vehicles, and a welcoming atmosphere.
Salesperson JUSTIN HAYNES was great and went above and beyond to service us thanks
November 2025
Working with Alejandro was very pleasant. He took me and my wife on a test drive and allowed my wife and I to both drive. He broke down the process and was very transparent with me. I would highly recommend him
October 2025
Long overdue, but thanks James for being the point of contact for sale of my MX-5 and driving it all the way from PA on short notice.
