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“I came in with a problem, I needed to download my ESIM, but it didn’t work, so I had to come all the way into the store. However, it was a nice store, and they helped me out here! No problems very nice, professional, and quick! I loved it. Thank you! Reina, and Sayda for all your help! Especially Reina, for all her hard, work and patience! She helped me to get signed up for auto pay, as well!”
“So the other day I went to the phone store cus I dropped my phone and It went blacked out and cracked there was a Cambodian guy who was there I showed him my phone but instead of looking the phone he was trying to to sell me the phone I stepped out from that store and went to WIRELESS VISION BRIGGS CHANNEY where 2 handsome guys were there I showed them my phone they checked it thoroughly the (person name was ayaan )and said that it just need to be charged no need to replace LCD or buy phone they were dead honest I charged my phone and it charged and worked smoothly I would recommend each individual to buy phones from this store.”
10:30AM - 7:30PM
Stoneymill Square, 12211 Veirs Mill Rd, Silver Spring
Mobile Phones
10AM - 8PM
12206 Veirs Mill Rd, Silver Spring
Mobile Phones
“Came in before they closed because me and wife needed to fix a problem with a phone, Carlos and the lady in the store with him were very helpful and helped make our situation so much better!! They had such great customer service!”
“Ask for Dayanna!! She’s very pretty, nice & helpful.. great customer service all around, I came in to pay my bill & ended up leaving with a galaxy tablet!”
“Gregory was so kind and helpful with helping me upgrade my phone. It was very busy and he managed to efficiently juggle the needs of multiple different people while meeting all their needs.”
“I came in yesterday looking to switch plans unsure if I could even do so, but Sanya went above and beyond! He was kind, accommodating, efficient, and understanding of my situation. He managed to everything I needed within a short period of time!”
“I had the pleasure of working with Jonathon this week. He was fantastic. My mothers phone wasn't that old (3 years) but she is. So the thought of buying a new phone and teaching her how to navigate was a little over whelming . She had a strange memory storage problem that me and my tech brother could not figure out, Jonathan persevered, and fixed it instead of trying to upsell us. I am a huge fan of Tmobile always have been and especially this week. Thank you, Jonathon! In addition, the store was very clean and a pleasant place to be. Again, thank you Jonathon you made her day.!”
“Wow! Great customer service. I went to the store to get help migrating to a new phone. The young man who helped me, Josh, was was knowledgeable, patient, polite etc. His explanations were clear. He was alone in the store so was helping several people at once all with the same calm, friendly attitude. Thank you Josh.”
“Reliable place. I went for the first time last Sunday and they really helped me out a ton. Was overall an excellent experience, very quick and great customer service.”
“Came in due to an issue with my phone, and with Mercedes' help I was able to get a sweet deal on a new phone and watch! Great atmosphere in this store and alot of team work. You don't see much of that at other locations. I will be returning to this store for future needs!”
“Mrs. Maileni at the White Oak location is awesome at her job. She's a very nice person and I'm glad that I had the chance to meet her. She was so helpful and very professional. I switched from another phone service and by her knowing her job made the switch very quick and easy.. She deserves the five star rating. Thank you again Maileni?”
“For real, these guys (2)are really cool cats! They make u feel welcomed, they ask questions and they make suggestions that are particular to your situation. Very customer based, for as long as needed. I was very impressed! Really! I ended up walking out of there w/ a used phone sold to me for a reasonable price.I was very satisfied and felt like I could always come here and they would take care of me..”
“The store is well organized and the sale personal very generous with their time. No purchase is to small, nor is any question to d**** Their great! Highly, recommend Eric's the BEST!”
“This store is amazing. Every time I go there, I always have a great service. The managers Stephen and Stella are always smiling and enthusiastic. Prince and Kenny are really professional and knowledgeable .”
“Great ?? if you need to switch a device or get products ? ? this is the place to get your device fixed and carriers switch. Love this place on my 3rd phone ?. Affordable”
“I've been picking up wish orders here lately and the guys that work here are just the nicest guys on the planet. They always seem to be helping someone as well, the store is almost never empty. I would 100% use them for other services just because of all the positive interactions I've had there.”
“Sadya was so helpful in assisting my Mom and myself today. She was kind, patient, and helped troubleshoot. Wish every store had a representative as attentive and knowledgeable.
Priya”
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“This store is great. The owner fixed my iPhone 11 battery and screen for a lower price than competitors (and much lower than Apple). He was also fast, and threw in a small freebie which was very nice. Highly recommend.”