PetSmart is a large retailer offering a wide variety of products and services for pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers can find everything needed, from food and supplies to vitamins and tank decorations. The grooming salon is noted as being great. The store offers medical consultation, haircuts, and adoption services, and it allows online shopping with in-store pickup. However, some find that the prices are not the best. The experience with staff can be mixed. While sales specialists are often helpful in finding items, there can be difficulties finding someone to ask questions, and some feel staff should be nicer. Logistics can also be an issue, as some services, like forklift staff for certain items, are only available in the mornings, which may prevent customers from purchasing what they need. Appointment systems have also caused frustration, with customers sometimes being directed to make grooming appointments online instead of by phone.
Cashier was super nice. Carefully placed my items in the bag. Made sure I got points & discount.
June 2026
Doesn't verify name on petsmart account. Didnt get my points but besides that yall r great
May 2026
Great selection of pet foods, cute toys and wonderful treats your furry friends. I always enjoy shopping here. One day I hope to walk out with a new bird friend!
