Silver Spring Ace Hardware is a friendly, locally owned store that offers a wide variety of hardware and home improvement products. It is part of A Few Cool Hardware Stores, a group of 13 stores serving the DC and Baltimore areas. The store is well stocked and provides many options for customers, making it a convenient place for hardware needs and tool rentals. Customers often praise the helpful and kind staff, noting their readiness to assist with product searches and provide expert advice. One employee, Jackie, received high praise for her outstanding service, quickly resolving a replacement issue and showing respect and care for all customers. Jessica also stood out for her helpfulness in looking up products and reserving items for pickup, demonstrating excellent customer service. Nate was appreciated for his quick help and kindness in assisting with luggage repair parts, treating customers with respect and patience. While the store's selection and helpful employees are highly valued, some mention that the cashiers are not always the friendliest. The store offers free parking and a welcoming atmosphere, making it a reliable local option for hardware, tools, and home improvement needs. Overall, Silver Spring Ace Hardware is known for its helpful staff, good product selection, and community-oriented service.
Great service and variety of products. Very kind personnel, they assist you finding whatever you need.
July 2026
I had a really great experience here with Ashley the store manager. She educated me on what plants to purchase for my home and how to best take care of them in a professional and friendly manner.
June 2026
They had just what I needed (an ice maker water line) and the staff helped me find it quickly
