United States Postal Service
USPS,
Post OfficesHours:
940 Thayer Ave, Silver Spring MD 20910 Hours
About United States Postal Service
The United States Postal Service (USPS) at 940 Thayer Ave offers a full-service post office that is known for its commitment to secure, reliable, and affordable mail and package delivery. Despite some challenges with past locations closing due to legal requirements, the current Thayer Ave location provides a good customer experience. Recent reviews highlight a positive turnaround in staff attitude, with new employees being described as pleasant, cheerful, and helpful. Customers appreciate the efficiency of the service, often reporting quick visits without long lines. The post office features convenient options like an email receipt service, a mailbox out front, and a self-service kiosk. However, there have been frustrations regarding phone service, as customers sometimes find it difficult to reach the location, particularly during busy times. Thankfully, when customers do connect with staff, they report quick and helpful assistance. Overall, the USPS at this location is recognized for its fair pricing and fast service, making it a reliable choice for mailing needs.
Most Recent Reviews
August 2025
Customer Service at its BEST !!!
Thank you so much,
Konjit Kitaw
February 2025
Mostly ok. But They lost my package and it was never scanned in. I had my own label and placed it into the basket thinking that it would make it to its destination. My guess is someone stole it , usps denied my claim saying I never shipped it. They really gaslighting me smh. Really leaves a bad taste in my mouth.
December 2024
Only one Clerk/Cashier working on Monday December 7th between 4 and 5pm, prime closing and holiday season. Line was extremely long.
More Comments(92)
Nearest USPS Stores
- Silver Spring, Maryland
