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“The organization that I work for has been a customer of this branch since 2016. It is nice to make weekly deposits and be greeted with friendly and professional service every week. Knowing that when you walk in the door you will get a warm and friendly greeting from Peggy, Brooke or Maggie which is then followed with exceptional service. Whether you go in person or contact them by phone you always have the peace of mind that your questions will be answered and your banking needs taken care of.”
“This is a wonderful bank. They always go above and beyond to take care of you, and they have an old fashioned service style. It really feels like a local bank instead of a big corporation. Thanks for all you guys do.”
“I have got to tell you how great a help Amber at M&T bank in Rouzerville PA has been to me and my family. My father passed away in September 2023, which was difficult already, but then my sister, who is a specialist doctor at a major hospital as well as a mother of two little kids, and who lives halfway across the country, had to take on the additional task of executor of his estate. She has had absolutely no time to spare to do things like travel repeatedly to PA, which at first we thought was going to be necessary to close out his account and his safe deposit box. There seemed to be a lot of documents and red tape involved. Amber, who has years of experience with M&T, worked out a way to streamline this whole process so that my sister only has to come in once and get everything done same day. Amber also said we should contact her again if there is any way she can help move this whole process along. I am just floored and grateful for Amber's extensive knowledge, quick thinking and friendly helpfulness!”
8:30AM - 12PM
200 E Main St, Waynesboro
Banks
“Chastity was so helpful in helping us get our parents' account in order after my father suddenly passed away. She was kind, helpful and understanding and we really appreciate that during this sad and stressful time. Each time my brother or I call them they are always kind and helpful and we thank everyone at F & M Trust with all our hearts.”
“The boonsboro branch has always been very courteous and helpful with all my accounts
One thing I think could be better is the receipt you get it ishard to store wants to roll up need to change to a receipt that is flat and doesn't look like a cash register receipt
Other than that good job”
9AM - 12PM
10933 Buchanan Trail E, Waynesboro
Banks
“This bank is by far one of the best financial institutions I’ve experienced in my life. There’s so many great perks and benefits. I was so impressed that I set up my direct deposit to start going here the first day I opened my account. I will be here for the long ride, and I’m looking forward to all they have to offer.”
“I just recently opened my account with them and I must say thus far they are terrific the branch manager is very helpful, kind, and respectful, as well as her associates specifically Jasmine. Chime mobile bank was taking longer and longer depositing my checks the last one I gave them they told me no activity on whether the check had cleared or not so I canceled the deposit while on the phone went inside first united and deposited it well no sooner I drive up the street and chime emails me saying the check has cleared but no funds available as chime for some reason holds funds until convenient for them basically even though the check is verified and approved. We'll I immediately call first united and they had no problem canceling deposit and completely understood my problem with chime as well as made me feel comfortable choosing them as my bank and even gave me my initial ATM card complimentary on the spot without any fees. I look forward to continuing my business with them and recommend them to anyone either opening their first account or switching from another bank. Thank you First United Staff!”
“Jennifer recently helped me with a loan product from First United and it was such a great experience! She explained all the product options to me, helped me figured out which would best suit my needs, and walked me through the entire process. She guided me through the process, answering all my questions, but never making me feel pressured. Her assistance & professionalism is greatly appreciated. Thank you, Jennifer!”
“Excellent customer service. I got there right before closing. And the teller was able to solve my fraud problem with my card immediately. After bad experiences at other m&t banks before, it was great to get someone nice who knew how to do her job. If I knew her name I would put it on here, because in my opinion no matter what her position or pay is, she should be reviewed for a promotion, raise,bonus, whatever.”
9AM - 2PM
580 Northern Ave Ste F, Hagerstown
Banks
“I’ve had accounts with BDFCU since I was a child and left for awhile but then re-opened accounts about 4-5 years ago & I was shocked to see such bad reviews. I understand they definitely aren’t as up to speed as a lot of larger credit unions or banks but I’ve rarely had a bad experience. I can almost always get through to the local branch (although when I don’t, I do feel the call center is almost a waste of time) but I’ve always reached someone when I’ve needed them & I never have an issue with holds or anything like that which I LOVE! I use the secure messaging feature a lot on their app & I get a response within hours & I’ve recently had some issues with refunds that I had to dispute & I was pleasantly surprised at how easy the process was. I do normally go to the main branch so I don’t have a lot of experience or feedback related to the other branches & I have also had a situation with charges causing my card to get blocked but thankfully it wasn’t something I use frequently. There’s always room for growth & improvements but I have no complaints!”
“I lost count how many vehicle loans I've done with Patriot in my experience I've always got the best interest rates and overall some of the best customer and quickest customer service with them and while other banks are shaking me down for documentation and what not patriot is sending over an approval with a better rate.
Patriot there is still room to improve. I wish you would make it a little easier to transfer money in from other banks. Which sometimes has us scrambling to pull cash out of our main to run it over and deposit cash to your bank something that should be easier and safer electronically. But overall we think your a great bank and some of the best loan terms in the industry thank you.”
“I been with this bank for years. And if I ever have an issue or problem, I speak with the head teller and she always explains the issue or fixes it if it’s on their end (which is very rare) but she always has patience with me. Love, love, love this bank!!!”
9AM - 12PM
1585 Potomac Ave, Hagerstown
Banks
“Fulton bank has always gone above and beyond for me. If you look at the negative reviews you'll see it's not the banks fault. If you don't have money in your account don't try and spend with a zero balance. You will get a overdraft fee, common sense.”
9AM - 12PM
232 E Main St, Waynesboro
Banks
“Jennifer was amazing to deal with. We had previously visited another location multiple times without getting our issue resolved. She did it and not only that, she remembered who we were after only one previous visit this was the Waynesboro location”
9AM - 1PM
1700 Dual Hwy, Hagerstown
Banks
“My experience at this bank has generally been great, and I've always had pleasant interactions with the tellers. One in particular, Antoine (though I could be mistaken about the name), stands out. He is consistently friendly, efficient, and thorough in addressing all my concerns. He’s the type of employee who truly deserves recognition and a raise.
However, during my recent visit, I was taken aback by the behavior of the front desk receptionist. She was loudly discussing a situation with a newer employee, criticizing them for mentioning a time when there was no coverage at the front desk. Her tone was unprofessional, and she seemed to belittle the employee, calling their concern “ridiculous.”
As I finished with my teller and was walking away, I overheard the receptionist approach my teller and accuse him of rolling his eyes at her. This confrontation was handled poorly, and her attitude left much to be desired. It was disappointing to see such a lack of professionalism from someone in a customer-facing role.
While I’m still giving the bank a five-star review based on my positive experiences with the tellers, I hope the management addresses the behavior of the front desk staff. The bank's reputation deserves to be reflected in every employee’s conduct”
“Derek just helped me so much ?? Couldn't get through with the voice banking and he got everything done over the phone. So happy I have a bank I can still talk to someone and they actually can do something without the automated machines.”
“I've been doing both business and personal banking here for years. Couldn't be happier. They go above and beyond to help you. Greg White, Brian Cook, and Tim Parry are all excellent. Would highly recommend them.”
9AM - 12PM
1640 Dual Hwy, Hagerstown
Banks
“I’ve always had a great experience with Fulton bank and their staff in the Boonsboro location as well as on the door highway. You’ve always answered my questions or any concerns I had. I’ve never had to wait longer than 5minutes. for someone to help me. All in all, it’s always been a pleasant experience. If you’ve been going there a while and I know you know your face they treat you like family that’s been my experience.”
“Took my elderly Dad to take care of some banking needs.The young lady who waited on my Dad was very kind and respectful to him.It was an awesome banking experience,I very much appreciated it.Thankyou Truist for having this employee.”
9AM - 12PM
930 Dual Hwy, Hagerstown
Banks
“Any time I need to go to the bank, I hope that I'm nearby this location. Sean always make me feel welcome no matter how busy they are. His genuine and pleasant personality makes me enjoy stopping in. Brittany is also helpful and kind. I often feel like a burden to some tellers but even in situations where they can't help me, I always feel respected and valued as a customer here.”
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“They are always very helpful and friendly. They can always answer your questions or find someone that can. Very helpful especially if you are having a problem. They are wonderful to deal with.”