This Verizon store provides a full range of wireless devices, accessories, and device protection. The knowledgeable and dedicated consultants strive to create the best possible experience. Multiple reviews highlight excellent customer service, with staff described as helpful, patient, kind, and efficient. Employees are noted for thoroughly answering questions, taking time to explain plan details and numbers, and working to resolve unique situations. They assist with both repairing broken phones and helping customers select new ones. The service is often described as a great experience, with consultants keeping the atmosphere fun and enjoyable. The store's mission is to connect technology to life in a trustworthy way, and the team works hard to ensure customers leave understanding their issues and solutions.
Customer service rep was great, the prices was generally smooth. But it took alot longer than necessary. It would be great if Verizon just told me that my phone needs to be fully updated before I transfer my old phone over so oI didn’t have to waste time in store doing that
February 2026
Always have excellent service with upgrading our phones. Sales clerks are professional and knowledgeable. In and out pretty quickly.
July 2025
You need more service folks available in the morning hours. Tyler was great but having him handle 4 clients who want service is not fair to him. Take care of your own