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“I recently visited the Trek Bicycle shop due to an issue with my bike’s gear set, and I must say the experience was outstanding. Mr. Alex attended to my concern with great patience and professionalism. He carefully listened to the issue and resolved it within just a few minutes by replacing the faulty part.
I was truly impressed by his efficiency, expertise, and courteous approach. It’s rare to find such prompt and customer-focused service. I had a wonderful experience overall and would highly recommend Trek Bicycle shop to all cycling enthusiasts looking for reliable and excellent service.”
“Mark and the rest of the staff were very helpful, friendly and accommodating with my purchase of a new e-bike. They helped me pick out a model and size right for me, along with racks, panniers, and other accessories I needed. They got everything ready quickly and made sure it was all to my preferences. Overall a very good experience. And by the way, I love my new bike!”
“Best experience. I’m a newbie rider and wanted to find an entry level used bike. Max was so generous and kind. He walked me through the options and helped me select a great bike. Highly recommend.”
“Fantastic buying experience from Micheal Waller. His expertise and knowledge in bikes is very impressive. I was looking for a gravel bike and showed me a few options. He sized me up between a XS and a S and by just seeing me ride between the two bikes he knew the S fits me perfectly. Can’t wait to put some miles into this checkpoint ALR5!”
“Couldn't get my seat to stay in place. Ever at Conte's adjusted it free of charge in about 60 seconds. Ever is the magic glue at Conte's. Plus he had a good sense of humor. Best minute of today!”
“Very helpful and knowledgeable team working at Good Vibes, able to help me order the bike I wanted and get it configured with the right accessories, no problems. A pleasure to work with.”
“This went great! I visited shop, test-rode a few bikes, placed on-line order a few days later and, 2 weeks later, got an email my bike was ready. I came in, it was all assembled and ready to go. Bike runs fine. Thank you!”
“I really enjoy working with Jack and Jeff in Arlington. With two overactive boys that love riding, we're often in for repair's and all the folks at Conte's take great care of us.”
“Got a tune up after getting a used bike and the team did a great job. When I got it back, it looked like a brand new bike! Customer service is a 10/10. I definitely recommend this place. Jeff is awesome!”
“So helpful! They concisely yet comprehensively demonstrated that they listened to my needs by acknowledging my independent research and providing me with an honest, realistic look at my options both with and without them as facilitators. I sincerely appreciate a business that is prompt, helpful, and clearly pro-consumer. 11/10.”
“Our community needs more small businesses like this. Came in with a busted front derailleur, came out with a new found respect for my bike and all its parts. Thanks Mike & team!”
“Absolutely best bike shop around. Great customer service helping me choose the right bike. Set up was perfect. I’d recommend this shop to anyone shopping or repairing a bike in the DMV!”
“Nicklaus was a fine example of what customer service should be. He represented this particular Conte’s to a very high degree. It’s because of him that I will come back and recommend this location to others.
Now that I think of it, my entire experience with this location was top notch from the initial phone call (Eliza?) to actually getting my repair done. Yeah, I’ll definitely be back should the need arise in the future.”
“Wonderful, friendly, helpful staff! I had a question about my bike and they helped me figure out the issue free of charge.
Brought my bike in later for some maintenence, they did a great job but the turn around was 2 weeks. Which was a little longer than their estimate. But overall a great place!”
“I asked the Pro shop to cut down the steerer tube on my Pinarello and they did it within an hour, and at the height I asked for. Amazing! Friendly, expert service, reasonable pricing. I highly recommend!”
“This is a great bike shop (although I wish they still sold Treks!). I came in with a few issues and they fixed them for me free of charge, in a timely manner. Adam seemed particularly knowledgeable and helped my very senior dad get a new bike when the one he'd been riding was about ready to collapse. He ran through the cost of fixing things, and then reviewed options for a new replacement bike. Definitely recommend whether it's for derailer, pedal, break, or other issues, or for purchasing a new bike.”
“When we went there late like 5:40 he still offered us help and also went put of his way to fix our back breaks and oil our tires while others turned me sown saying my bike was old to broken and I should change the whole thing for a new on but this place fixed what others cant.5 Stars”
“I love visiting Trek! Their products are top quality, their staff are great listeners and provide helpful advice, and I always walk away feeling like I'm encouraged to get on my bike more!”
“Best Customer Service ( thank you Douglas & Ted) I have received in the 11 years since I moved to the area. Excellent repair and parts replacement that make my old Trek mountain bike feel like new. Affordable up front pricing and no hard sell. I highly recommend College Park Bike...I will be a customer for life!”
“Really appreciate the level of service and attention to detail that the mechanics here have. Quick turnaround time for tune-ups and routine maintenance. Everyone who works here is very knowledgeable, friendly, and community-minded. Check them out if you need any work done on your bike!”
“Silver Cycles is convenient, across the street from a county garage and close to the Metro. They replaced my bike tube quickly. I noticed a nice selection of bikes, parts and accessories.”
“The service at this bike shop is top notch! I took my Brompton over during a visit to DC with a long term issue that they fixed and they wouldn't charge me for it! My bike seat had been toggling up and down for months. After two visits to two other bike shops and two other guys tried to fix it, and this bike shop figured it out. They also helped me diagnose another issue with my bike that I will get fixed later. I can't recommend them highly enough!”
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“Friendly and knowledgeable service. Excellent with kids. Helped ours find the perfect used bike from their inventory. Also, fantastic tuneup service. Glad to have this excellent neighborhood business!”