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“Great communication and lots of options to choose from. Sales guy was easy going and upfront. Michael was a great guy. I appreciate how he delivered the next day.”
“Steven was so helpful and patient while we tried all of the mattresses. He was very knowledgeable and made mattress shopping fun! I think we ended up with a great choice. Thank you Steven!”
“Great experience! All of the employees were very helpful and informative. They worked with me so that I could get the mattress I loved within my budget. Would definitely recommend this place to anyone! ?”
“Jane was AMAZING! I had spent countless hours searching for a solution to find the perfect mattress, box spring, and frame combination. She took the painstaking but professional approach needed to get me there. I’m so relieved and grateful to have that problem solved, and can’t wait for my delivery on Saturday to complete my bedding challenge!”
“Great experience! Ask for Mel. He was extremely patient and helped field all of our questions. We ended up leaving w a tempur-pedic and looking forward to great sleep!”
10AM - 4PM
12260 Rockville Pike, Rockville
Furniture Stores
“Edgar was very helpful in guiding me through the options and helping me pick the right mattress. He was knowledgeable, patient, thoughtful, and made the whole process easy. I will definitely recommend to friends.”
“It’s no wonder this location has five stars. My review is based on my interaction with Sean. Absolutely wonderful salesman, and honest, which goes a long way. Unfortunately, they didn’t carry the closeout mattress I was searching for, but Sean took the time (despite not getting a sale), to help me locate it and give me advice on how to lock it down since I wasn’t able to pick it up that day. He’s a good, honest person.”
“Love my new lamp and the setup delivery guys were amazing! Very quick and made sure I was satisfied with the service before they left. And they cleaned up the packaging for me. Awesome service!”
10AM - 9PM
3807 Wilson Blvd, Arlington
Furniture Stores
“Julius at Ballston was super helpful and knowledgeable. Cassy at the Langston location referred us over to the Ballston location so we could try another mattress that they didn’t have in stock at that store because she wanted us to have as many mattresses to try to make an informed decision. Julius was incredibly pleasant to work with and was honest and not pushy.”
“We needed an extra twin mattress for a trundle bed. Salesperson was very helpful and knowledgeable. The transaction was quick and the options were clearly explained. If we need a mattress in the future, we will definitely go to this Mattress Firm store first.”
“Carlicia was great and saved us so much during the Black Friday sales!!!! Grateful to her and her extensive knowledge in assisting us with our purchase…we will definitely refer friends and family to her. Happy Holidays!!!!”
“Manny is a professional and provides excellent customer service. He gives you all the information you need to test out and make a decision, but he doesn't shove it to your throat to buy it or push it on you like some other salespeople who'd be angry if you don't”
“This review is for my buying experience at the store as I have yet to receive my new sofa. It will come in 6 to 8 weeks which I’m very excited about especially after the wonderful experience I had in the store. It’s not like other furniture stores where you’re worried about how many people will race up to you trying to help you. They really give you space and your own time to look at things and come up to you and a nice and timely but respectful Manner.. The store is beautiful and all the products are great. I had Peter and Waveland help me with my purchase and I couldn’t be happier with the experience. They were helpful and attentive without being too overbearing and helped to get me a great deal on my sofa. I highly suggest shopping here to find whatever you may need for your home. They have excellent quality and warranties And I am very thankful for the help I was given!”
“Thomas Charles has a customer for life! He is the epitome of excellence in customer service. When shopping for a couch, we found something we liked but were uncertain about the sectional configuration. Thomas cheerfully rearranged furniture for over an hour with us until we found something we loved. He was an absolute delight to work with. If you’re in the market for any kind of furniture, stopping by Marlo’s and asking for Thomas is a MUST!”
“I called the Marlo in forestville and was pleased to hear my favorite representative Ahlan answer the phone and help me navigate my billing concerns and land on a solution as always a wonderful help thank you!”
“Charles was super nice and accommodating. We came in one day to do the bed test and promised to come back the next day. Due to schedule we couldn’t come in. We stopped in the day after and he remembered right where we left off. Great conversation throughout the whole process. If I needed to buy a bed every year, I’d come back to this Mattress firm looking for Charles! Happy customer!”
“I came here to just look and ended up with signature adjustable base at really good price. Isaac and J’esus are amazing! I highly recommend them for anyone looking for a mattress or bed set.”
“Great experience with Nancy, who was very knowledgeable on all store mattresses availabl, as well as those designs that would suit our sleeping styles and desired price point.”
“Winston helped me and convinced me to get a mattress with an amazing deal. He truly guided me to the right option! Customer service was top notch and I will go back for another mattress!”
“We had an excellent experience here! Very Professional and Helpful. Sunny was extremely helpful and honest, helping us to make the best decision for our specific needs. Great place to buy furniture at an excellent price!”
“Saeed was fabulous! He answered all of our questions and even kept our baby entertained while we were searching for a mattress. The whole team was really wonderful. I highly recommend going here!”
“Lawrence and Fidel were so helpful and kind helping us find a new mattress as first time shoppers! Lawrence really knows his stuff about mattresses and had answers to all of our questions. They were super accommodating and we will be going back if we ever need another mattress!”
“I called the store and was connected With Bamlack. I need four twin mattresses and two twin bed frames. She sent me some options and the transaction was smooth and effortless. She’s a great employee.”
“Hugo was great and funny — took me straight to the mattress I found online AND matched the price. Easy peasy process— would definitely go back if I ever need another mattress”
“Ed is super knowledgeable and very patient. Helped me decide on a new sealed posturpedic hybrid mattress and I can’t wait for it to be delivered. Which delivery is insanely fast, orders on a Sunday and is supposed to deliver on Tuesday”
“Ted gave exceptional customer service. He provided me with discounts that actually made sense. They also provide you with financing and there are a wide variety of items to choose from.”
“Natalia is the absolute BEST! She has solid knowledge of furniture, the materials, style and whats practical for your situation. We have kids and her ideas just came to light each time we reviewed our options. In terms of logistics and delivery as well, she was a GREAT advocate for us. She is truly special. I recommend you go in the Rockville Marlo and ask for NATALIA! We just got 2 love seats and 1 chair”
“This was such a fantastic experience! Jesús was incredibly helpful. My husband and I came in having no idea what we wanted or needed, and we left with a great mattress and great deal. Highly recommend coming here!”
“Kabir was super helpful and polite!! I came in just browsing, found a couch, kept it in the back of my mind to but he was so polite and straight forward, I had to buy it ?? def good customer service, and quick!”
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“Best place to shop for your home furniture. The customer service is top class. They had options to help me out with the best furniture to fit my bed and living room. I will definitely recommend best buy furnitures to anyone.”