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“The service manager of Nationwide Kia is top notch in every way. I was able to make an appointment that fit my schedule and when I took my car in the check-in went very smoothly. I was greeted immediately by a service person and offered a Lyft back home. I choose to wait and they had me out in 90 minutes. They cleaned the interior of the car, washed the windows, and gave me a coupon for a free car wash. I was extremely satisfied with the 24k service for my Kia Sportage.”
“Everyone was very kind and professional. The facility was clean and my wait time was short. Melissa was wonderful and kept me updated throughout the servicing process of my vehicle.”
“The service I received was excellent. The technicians were dependable, consistently professional, and always informative. Their reliability and clear communication made the entire experience seamless and efficient.”
“Great experience getting the hood of my car repainted. It was done quickly, came out perfectly and was a fair price. Kyle even sent me progress pics showing the hood stripped to bare metal.”
“Went in for new wiper blades today and Foxy not only personally picked them out for us to ensure we purchased the right ones, but also came out and installed them for us. She was extremely professional and helpful!”
“Michelle and Dave are nothing short of great at what they do! Right parts at fair prices! You can't ask much more.
Gonna miss you guys! I'll stop by when I come back to visit!”
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“Always treated with respect and warmth. Unfortunately, it turns out, I truly needed additional work done, in retrospect, but I maintain trust in what’s truly needed and it’ll be a little longer before my car is completely done. I know, however, that when the second issue is completed, my car will be 100% corrected! ;)
The prior note was from earlier service. I was back with another issue, now….it’s an older car…and Denise, in the service department was exceptional! I happen to have an extended warranty and one of the costly items was in dispute. Because a still photo was not conclusive if a warranted service, Denise provided the extended warranty company with more than one video that showed the needed parts and service should be covered and coverage was granted, saving me quite a bit. Infiniti of Towson has always gone the extra mile for me when my car would not! ;)”