For over 50 years, Aldo has been a go-to destination for fashionable and affordable footwear, handbags, and accessories. The Aldo store at Towson Town Center offers a wide selection, from heels and dress shoes to sandals and sneakers - versatile styles to suit any occasion. Customers consistently praise the store's helpful and knowledgeable staff. The manager, Jelena, is described as attentive and great at assisting shoppers, even those with unique fit needs. She was able to quickly find comfortable and stylish options for one customer with wide feet and a narrow heel. The store is noted for its small, intimate size, allowing staff to provide personalized attention. Customers appreciate not feeling overwhelmed or pressured. The store also earns kudos for its cute couples' fits, letting customers coordinate their looks. While the in-store experience is positive, some online customers have struggled with the store's customer service. Calls regarding orders have gone unanswered, leading to frustration over lack of communication and the need for unnecessary trips to the store. However, the overall reviews highlight Aldo as a reliable source for fashionable, affordable footwear and accessories, with a helpful and friendly staff.
Sam was very helpful. He was patient and honest about the shoes I tried on.
April 2025
Jolena helped me and my girlfriend out in our shopping experience. She took the time to hear out what my girlfriend was looking for and was very knowledgeable. I never leave reviews but had to because of our enjoyable experience!
April 2025
My wife and I came across this place when she was looking for some sneakers and a new set of sunglasses for our vacation. We had such trouble finding some help in the other stores but the manager Jelena was super helpful and attentive. We ended up buying 2 pairs of sneakers that my wife loved and a pair of sunglasses. 10/10... read full comment
