“This was my first time visiting DXL and it was a good experience overall. I enjoyed seeing all the B&T options, tho I am not a big "Label" person, so the brands did not matter to me. The staff seemed available without following me around. I wish the prices were better (I usually buy from Old Navy or Target) but I did make a purchase.”
“Very good selection of vans, people are nice, didn't get a discount on the vans i bought but they did have discounts on socks and other stuff. Overall good is a nice atmosphere.”
“The energy at this store is always relaxed and chill. Customers walk in and browse shoes to buy. Haven't had any crazy encounters with other customers or staff. The staff provides quality customer service. The return policy is generous at 60 days with a receipt and the BOX it came in at the time of purchase and the item cannot be obviously worn to the eye. Any returns without a receipt can be completed as an equal exchange or traded for store credit. Love it here especially at this location. 10/10.”
11AM - 6PM
825 Dulaney Valley Rd Space 3150, Towson“customer service is amazing the employee Donny is especially good treats customers with a smile and the rest of the employees greet customers and treat customers well”
“Went in with the wife and did some back to school shopping for our daughter. The store was very well stocked. The salesperson was amazing! Highly recommend this store.”
“The manager/associate was extremely helpful and friendly! Very accommodating to check to see if they had our sizebin the back. You here so many times everything is out on the floor.....I worked in retail, everything isn't out on the floor!”
“AMaZiNG ❗️❗️❗️❗️❗️SHouT OUT to ASHLeY & her STaFF !!!!Awesome customer service and knowledge of fashion and inventory. My sister , Marcie and myself thoroughly enjoyed our time at this location. Store is WeLL stocked with unique, trendy and very fashionable items. Thank you for your service ?❤️??”
“This location is convenient! My first visit was a treat! My next visit was a bit hectic, and Erica helped me out. She was very confident about her answers, provided recommendations, and solved my shoe dilemma! Thank you!”
“We had an excellent shopping experience, buying new shoes for our grandson. At 20 months old he can be quite a handful, yet the owner and his staff were very understanding, accommodating, and professional.”
11AM - 7PM
700 Fairmount Ave, Towson“Honestly, not many options for every size. I am a very average size yet I spent a couple hours there and didn't come out with much of anything. However, the store is very neat and organized which is a plus. The employees are very nice and courteous which makes it a friendly environmentm”
11AM - 6PM
825 Dulaney Valley Rd Spc 4228, Towson“They had 3 or 4 representatives and all of them were helpful. Student discount this month 20 percent was a plus and plus membership perks. It was great experience. Loved the shopping experience in store today.”
“Absolutely wonderful customer service! Young lady went out of her way to make my daughter and I feel welcomed and informed. The clothing is pricey but staple and unique pieces you won’t find just anywhere. Extraordinary quality that you’ll wear many years to come. Thanks again.”
“It's great when staff is available if you want help it's even better here because they aren't nosy or ask about my service dog. Towson Madewell makes me want to shop!”
“THIS STORE IS AMAZING THE MANAGER AVERI AND THE CREW SONG HAPPY BIRTHDAY TO MY DAUGHTER SHE WAS SO HAPPY I DEFINITELY RECOMMEND THE STORE TO ANYBODY IN THE MARYLAND OR OUT OF TOWN YOU WILL NOT BE DISAPPOINTED CUSTOMER SERVICE IS EVERYTHING TO ME”
“This store is a fashion playground with a truly unmatched collection of finery. If you feel like being pampered, go with a couple hours to spare and your dressing room will be continually refreshed with new pieces to try and pair. Total fun. And if you are like me, you will leave with something new you never would have picked on your own!”
“Love shopping here, the team is always helpful and friendly! The store always has a good selection, is clean, and organized. They are helpful with online orders, if you need to exchange a size.”
“Really cool store friendly sales people lots of dish shoes and purses. From clunky ankle boots to high heel dress boots. Cute dress and casual shoes. Tons of lace up flats, jewelry and fedoras and also a huge selection of men's shoes and boots upscale pricey”
12 - 5PM
870 Kenilworth Dr, Towson“very nice shopping experience…helpful and friendly, without being pushy, salesperson. Great selection of tasteful and colorful clothes…both casual and dressier styles”
Closed
825, Towson11:00 AM - 7:00 PM
700 Fairmount Ave, Towson“Tamika at Towson is the best of the best for customer service. I have been using a cane because of foot surgery and I asked if I could push the shopping cart out to the mall door. It was difficult carrying a shopping bag with the cane. Tamika immediately said that an alarm would go off if I took the cart out of Nordstrom. She then , also immediately , offered to come with me and bring the cart back to the store. I have not seen customer service like this for a long time. Tamika made today a wonderful experience. Kudos to her and to the Nordstrom management for having such fine employees.”
11AM - 6PM
825 Dulaney Valley Rd, Towson“Usually carries some hard to find gear. Decent prices and the staff is always friendly! It's just one of those stores you have to stop in when going through the mall.”
“Two employees assisted with a Christmas Gift exchange today and went above and beyond. Both gentlemen were helpful, kind and courteous. I appreciate great Customer Service as it's almost extinct in this day and age.”
“They need to fix their app, and everything would be great. Everything I order something via the app for instore pickup, the app automatically sets my name as whatever the store location I'm picking up from causing confusion for the store employees and myself so a process that's supposed to be a simple pickup for a item I already paid for ends up being more complicated for both parties”
11AM - 7PM
Town Center, 813 Dulaney Valley Rd, Towson“Macy's is reliably a place to go when I need some new clothes and accessories. This location has been fine, generally neat and well stocked, and the workers are usually okay - though Macy's doesn't have enough of them. Recently I needed help in the Intimate Apparel department and a worker in a wheelchair (yea! diversity!) was very informed. My spouse and I use Macys.com often as well, with no problems.”
“Kimberly was the sales person who helped me at Comfort One Shoes in Towson. Whenever I visit the store, I've found Kimberly to be very cordial, personable and professional. She has lots of experience and knows the merchandise. She works diligently with me to find shoes that not only fit but are stylish too.Kimberly is one of the best advertisements for Comfort One Shoes because she wears them and brings her experience with them to the client. In the future I'll sent all my friends to see Kimberly at Comfort One Shoes in Towson.”