For over 50 years, Aldo has been a go-to destination for fashionable and affordable footwear, handbags, and accessories. The Aldo store at Towson Town Center offers a wide selection, from heels and dress shoes to sandals and sneakers - versatile styles to suit any occasion. Customers consistently praise the store's helpful and knowledgeable staff. The manager, Jelena, is described as attentive and great at assisting shoppers, even those with unique fit needs. She was able to quickly find comfortable and stylish options for one customer with wide feet and a narrow heel. The store is noted for its small, intimate size, allowing staff to provide personalized attention. Customers appreciate not feeling overwhelmed or pressured. The store also earns kudos for its cute couples' fits, letting customers coordinate their looks. While the in-store experience is positive, some online customers have struggled with the store's customer service. Calls regarding orders have gone unanswered, leading to frustration over lack of communication and the need for unnecessary trips to the store. However, the overall reviews highlight Aldo as a reliable source for fashionable, affordable footwear and accessories, with a helpful and friendly staff.
This is my favorite location. They have phenomenal customer service, they typically have my items in stock, and the manager gives excellent fashion advice. Strongly recommend if you’re looking for a good, comfy, sassy shoe
April 2026
Anthony store manager provided excellent customer service and selling of products. I didn’t come in to purchase nothing but walked with a few items I was excited about buying as I was conversing with Anthony. Thank you
March 2026
Anthony gave me a five star shopping experience to help me find my new everyday purse! Very pleased with my new purse & the wonderful customer service!
