Build-A-Bear Workshop in Towson offers a fun and memorable experience for all ages. Visitors can create their own plush toys by choosing outfits, adding sounds, scents, and recording custom voice messages to make each furry friend unique. The store also hosts parties, making it an ideal place to celebrate birthdays, office events, or community gatherings. Every party includes a personalized furry friend, a special Heart ceremony, and fun games, with staff ready to help make the event special. The staff, including individuals who go above and beyond, are friendly, helpful, and attentive, creating a welcoming atmosphere. Customers appreciated the warm greetings and assistance, even from staff members who took extra steps to ensure memorable moments, like providing passport stamps or making special stickers. Many visitors, including families with young children, enjoyed their visits, describing their experiences as the best trip ever and highlighting the childlike wonder they felt. The staff’s kindness and the store’s engaging activities left a positive impression, making Build-A-Bear Workshop a favorite spot for creating special memories and celebrating special occasions.
Big shout out to the store 🏬 manager and assistant store manager (Dejane and Diamond)… Had to grab a last minute gift 🎁 for Mother’s Day… and they both exhibited excellent professional customer service
February 2026
They repaired two bears for us and helped my kids choose fun accessories. Nice staff, fast service.
December 2025
A wonderful day at build a bear. My daughter really enjoyed her friens and girls scout crew. Thanks for having us. We will definitely show up again. Have a wonderful Christmas and prosperous New year
