“I recently applied for an auto loan through a local dealership. For whatever reason, the process became inordinately complicated.
I decided to find my own financing and applied for a loan with SECU. The pre-approval process was simple, the customer service rep I spoke with by phone was helpful, and going to the Towson branch to complete my membership application and close the loan was seamless.
Chelsea in particular was wonderfully helpful, answered all my questions, and ensured I had everything I needed to complete my loan purchase. What was taking the dealership’s bank weeks to resolve was completed in less than an hour at SECU. Now I don’t have to deal with the dealership’s back and forth and my car loan is squared away. Glad to be a new member of this local credit union.”
Credit Unions
Credit Unions
“I recently applied for an auto loan through a local dealership. For whatever reason, the process became inordinately complicated.
I decided to find my own financing and applied for a loan with SECU. The pre-approval process was simple, the customer service rep I spoke with by phone was helpful, and going to the Towson branch to complete my membership application and close the loan was seamless.
Chelsea in particular was wonderfully helpful, answered all my questions, and ensured I had everything I needed to complete my loan purchase. What was taking the dealership’s bank weeks to resolve was completed in less than an hour at SECU. Now I don’t have to deal with the dealership’s back and forth and my car loan is squared away. Glad to be a new member of this local credit union.”