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“Samsung had introduced a new messaging App. I was prompted to discontinue using the old App and switch to the new one and it was a challenge to me. The techs at Phone City Largo were able to help me make the switch successfully.”
“The representative at store was very knowledgeable regarding my situation. I was impressed. Keep up the good 👍😊 work and thank you. Ms. Melba Cooper a satisfied customer.”
“I am an older academian.This is my first visit. l was greatly impressed with the young men who assisted me. They were not only competent but also extremely polite, attentive, and kind. T
Kudos to Jamal and Jordan. They represent themselves and your company well.”
“The service was absolutely amazing, super fast easy. The best part about the whole transaction was the customer service, Jordan (the nice lady that helped Me) was an absolute joy, she really made the experience so much better, 10/10 would recommend”
“The AT&T in Brandywind Maryland Is where you want to go for any WIRELESS service!
I cannot say enough, nice things about them! I was going to leave AT&T after having the worst experience of my life at the AT&T in Waldorf Maryland on Crane Highway! I came in the AT&T and Waldorf Maryland on Crane Highway. Purchased a phone had to come back the next day to have the installation and was verbally assaulted by one of the representative after Hee told me he couldn’t help me. He asked me what else you want me to do I already told you I can’t help you. Furthermore, the manager was there while he screamed at me then had to push him into the back room because he wanted to be physical I left called 611 had them on the phone. The manager refused to give the 611 people at AT&T the associates name then she told me go for you guys were arguing…. So unprofessional, I came back the next day to have my phone program not only did they tell me they couldn’t do it. They gave me a one sheet form and told me to go home and do it myself which I tried and when I couldn’t I went to Brandywine and in 20 minutes not only did they programmed my phone they gave me all the information I needed and was very friendly about it. This is the type of service that you want. I will forever be grateful to the staff at AT&T of Brandy one!!! I will never ever go to the Waldorf store again! How can you treat somebody bad when they’re spending their money?”
“I like to give credit where it's due when great service is provided. Mirna Torres gave me absolutely stellar, top-notch service when I stopped by for assistance. This was a breath of fresh air, as there has been heavy turnover here over the years, and I have unfortunately had far more bad experiences than good. Mirna completely turned that around and is a major asset to this team!”
“Representative was very professional and presentable and had a great attitude and willing to help me and answered all my questions and explained questions throughly. The young lady that assisted me. Nathaly deserves a prom.”
“Service is always efficient. All of the representatives are knowledgeable and professional. I am satisfied with my service and continue to enjoy my streaming service.”
“Fast service Listening to customer request and executing it perfectly every one in that AT&T. store was G went to the store several times trying to purchase a watch. They seem not to be available at anytime. Have to go online very inconvenient. Please stock.your store with the merchandise. You are.advertising.”
“Today I visited this store and I am so happy with the good service .this girl gave me from now on this store is my favorite store ,thank you for your patience and all your kindness.”
“My salesperson, Heydi was incredibly helpful, knowledgeable and took the time to answer all of my questions. I'm so happy with my new phone and the courteous service I received. ☺️”
“Went to clinton maryland lstore to get help with pop ups and virus activity on both of our phones. Micah was the sales representative who helped me. He was very courteous and knowledgeable. He resolved the issues with both of our phones and returned them to normal service. Thank you.”
“I had my iPhone repaired and they did a great job, along with good prices and friendly customer service. I definitely recommend them for anyone who needs a good repair shop….”
“I just have got to share my experiences at this cricket with a worker his name is Donny Seto. He is an outstanding man, I really appreciate him without him there is no cricket store, he amazes me the way he takes good care of all his customers and no one leaves that store unhappy, he makes sure everyone is happy before they leave the store and he has alot of patience. This is the best people person ever so come to this store to buy all your phones, chargers, headset and so on, I promise you won't regret it, you will get the best service ever again his name is Donny Seto.”
“Store is clean and tidy. Easy to access and by some good shopping and food sites. Kenneth helped me today. All I needed was to trade in a phone that UPS didn't get. He did so without issue. We also spoke about upcoming phones and next steps with my plan. I will be back to upgrade my daughters phone in the next few weeks. Thank you, Kenneth!!
Edit - Reading the reviews it seems like Kenneth is an all-star there. I have to agree. If you go there and deal with him, make sure you tip him for the great service. 100 dollars should work. :)”
“I came in hoping I wouldn't spend so much and asked so many questions, the young lady with the red glasses had patience with me and I'll be visiting again just to look for her! Thank you luna”
“Tyler at AT&T provided outstanding customer service from start to finish. He was professional, knowledgeable, and took the time to answer all of my questions with patience and respect. He made the entire process easy and stress-free, ensuring I understood all of my options without feeling pressured. Tyler’s positive attitude, excellent communication skills, and dedication to helping customers truly stood out. It’s clear that he takes pride in his work and values providing a great customer experience. I highly recommend working with Tyler if you visit AT&T!”
“Excellent customer service Will the Great is a new GM and running things into a better path for past customers along with future ones. We wasn't in and out due to the professionalism and care he gave us so the wait was well worth. Hopefully and I know all will enjoy your experience like we did aswell”
“Hey everyone I went to this store and Catalina was the person who help me transfer from another company to metro. The whole process was very satisfying and helpful. I recommend this store. Thank you Catalina for your help your the best”
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“The Verizon Store Representative Duane Egypt at the Upper Marlboro, MD location had so much patience while helping me with my phone. He gave me first class customer service. This store is a great asset to the community.”