The Verizon store in Waldorf offers a wide range of services for mobile, 5G home internet, and business needs. Customers can visit the store in person or choose to schedule appointments and place orders online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The staff at this location are often praised for their excellent customer service, with several customers highlighting staff members who are patient, attentive, and knowledgeable. Many reviewers appreciated the staff’s effort in helping them activate new phones, switch services from other providers, and obtain deals and discounts, making the process smooth and pleasant. One customer mentioned switching from other carriers and receiving better prices thanks to the staff’s thorough assistance. The manager is also noted for being helpful and present. However, some reviews mention inconsistent customer service, with at least one experience where staff lacked personality and interaction. Overall, the store is recommended for friendly, helpful service and a variety of convenient shopping options, making it a popular choice for those needing Verizon services in the Waldorf area.
Keenan was very professional, helpful, detail oriented and fast. He is a great member of the team. Highly recommend asking for him at this location.
May 2025
I was provided an excellent service by Keenan today at the world of location for Verizon. He was very patient and attentive and met all of my needs. Please ask for Keenan if you come to this location
April 2025
Customer service was top notch. Thanks to all Verizon works at this location.
