Lowe's Home Improvement in Westminster offers a large, clean store with friendly staff who are generally helpful. The mobile app has been greatly improved, making it easier for customers to find items without assistance. The store features a well-stocked garden center with excellent selections, especially of Delphinium, and competitive prices. Customers appreciate the helpfulness of employees like Brent, who went above and beyond to assist with cutting wood for a project, demonstrating dedication and kindness. However, some aspects could be improved; for example, cashiers tend to automatically print receipts instead of asking if customers prefer email, which can be inconvenient. Additionally, while staff are friendly, their knowledge varies, and some employees, such as in the paint department, may need better customer approach skills. Overall, Lowe's Westminster is a good place for shopping, especially for those who know exactly what they need, but there is room for better staff training and customer service practices.
Went in for a new bird feeder after a black bear tore ours down. Selection pretty good, no line was nice!
June 2024
This Garden Center has been amazing the past few years, but this year they've outdone themselves! The best selections of Delphinium I've found anywhere in person, and I frequent every local garden center regularly. The prices are great too.
June 2024
The staff members I encountered were all knowledgeable, helpful and pleasant. The store had exactly what I wanted.
