This Verizon store is known for its helpful and friendly staff, providing good customer service and quick assistance. Customers appreciate the knowledgeable employees who are patient with questions and ensure satisfaction with their purchases. Ricky, in particular, is often praised for his fast and effective service, making customers feel comfortable and valued. The store also offers a variety of options for cell phones, wireless plans, and accessories. Some customers had less positive experiences at other Verizon locations, but they recommend visiting this store in Carroll County, MD, for better service and support. Overall, the store provides a positive experience, with staff dedicated to helping customers find the right devices and plans efficiently and comfortably.
They are always ready to help. Great people to Deal with .
March 2026
Very good service & took time explaining new phone
February 2023
Today we were in for a new cell phone for my son. Patrick helped us. He is a very knowledgeable person and helped point us to a good phone. We have known/worked with Patrick for awhile now and will only go to him !
