This Verizon store is known for its helpful and friendly staff, providing good customer service and quick assistance. Customers appreciate the knowledgeable employees who are patient with questions and ensure satisfaction with their purchases. Ricky, in particular, is often praised for his fast and effective service, making customers feel comfortable and valued. The store also offers a variety of options for cell phones, wireless plans, and accessories. Some customers had less positive experiences at other Verizon locations, but they recommend visiting this store in Carroll County, MD, for better service and support. Overall, the store provides a positive experience, with staff dedicated to helping customers find the right devices and plans efficiently and comfortably.
People were great . Just took a bit longer than I hoped
July 2026
Theo is the best! So helpful and knowledgeable! Highly recommend for excellent customer service!
July 2026
Wonderful experience, very knowledgeable staff, and yes, we were there for an hour, but we went through all options available for phone and plan. I will go there again. Roland was great to work with!
