Electronics in Westminster, MD

11 locations found near Westminster
View Map

“Background: My TV set went out on a Thursday evening; I went to the Big Screen Store Friday; they installed the new unit on Saturday. Of course, I had parameters to meet. The set goes into a cabinet with limited space. So, an actual "Big Screen" was out. I also had a Blue Ray Disk Player and VCR Player connected to my set. (FYI - My old set was very very very old.) My rating should be less than stelar, I'd take off a half star if I could, that would be more tied to service and promises than anything else. My instore experience with Chris was good. He knew where to get a set that would fit my cabinet. And he told me the installers would connect the auxiliary disk and VCR players. It was this last item that disappointed me. The installer said he could not connect the VCR.”

5 Superb22 Reviews

“Excellent quality of service from WSS. Their work was thorough and meticulous. I really appreciated how they walked me through everything thing they did, set up the radar system for me, then explained why they chose each setting and how it works. Thank you Daniel!”

4.5 Superb35 Reviews

“The most helpful and pleasant guy I have spoken to in months. I find cell phone plans confusing and expensive and I could kick myself for not checking these guys out first. Now I am locked into a plan because I got a third line and free phone. Ugh.”

4.3 Superb25 Reviews

“Staff was efficient and responsive. They handled what I needed while also handling people sent to them from a neighboring store who had lost power. They did a good job of keeping all the plates spinning.”

4.2 Good13 Reviews

“I don’t know what her name is but the brunette girl with glasses who stands by the checkout, directing people where to go is hilarious. someone give her a raise”

3.8 Good40 Reviews

“The online ordering with same day pick up is excellent. I have ordered and picked items up within an hour. The staff is polite and organized. Walmart never seems to have same day pick up available..,”

3.8 Good8 Reviews

“I had an excellent experience at this 7-Eleven location. The staff was friendly and helpful, and the store was clean and well-organized. They offer a wide variety of products, making it convenient for all my needs. The service was efficient, and the staff went the extra mile to assist me. I appreciate the overall positive atmosphere and the convenience this store provides. Will definitely be returning!”

2.9 Average15 Reviews

“I was hesitant to stop in after seeing the negative reviews, but I was pleasantly surprised. The service was very quick. I was greeted and logged in as soon as I walked in, and only waited 2 minutes to speak to a rep. He was professional, very friendly and knew his product lines.”

1 Poor3 Reviews

“We were told by a tier two Verizon tech to return a brand new iPhone to this exact location because it was defective and they could not activate it properly after multiple attempts. After having spent four hours on the phone the evening prior and chatting with tech assistants who tried to diagnose this issue, the phone was brought it to THIS location as instructed by the company for an exchange. My parents were treated poorly by the associate (who’s name appropriately rhymes with “****** — belittled at first for even thinking that a phone could be defective and sent home after having paid some kind of mystery fee of roughly $29.99 to be told that the phone needed to be returned to ANOTHER location and exchanged. After four hours and four different people at Verizon telling us that was the case to begin with, you could say we were pretty frustrated. To make matters worse, the phone number listed for this location is a main 800 line, so you can’t actually talk to a human that works at this location. I couldn’t get answers on why my parents had to pay a random fee to be sent back home with a still VERY defective piece of equipment. I’m all for playing by the rules, but this just seems like a way to nickel and dime those who may not know the ins and outs of tech or the activation process, and that’s a shame. I had to call corporate and complain about this one. We’ve been customers for over 20 years, and I know Verizon isn’t that hard up that they can’t just offer a simple exchange for a faulty device free of any additional charge.**UPDATE** after spending another three hours on the phone with Verizon, we returned to this location as instructed. Adam was amazingly helpful and was incredibly kind and supportive of my parents. He tried what he could with the phone and didn’t question that it was defective. He listened to us and went above and beyond working to make this experience a good one. Give this guy a FAT bonus!! Thank you, Adam!! Verizon is lucky to have you.”

2.5 Average20 Reviews

“Owners and staff are friendly and accommodating. Clean store with well stocked products. Conveniently located. Open 24/7. Members receive rewards for discounts on products.”

2.6 Average28 Reviews

You May Also Like