Macy's is a well-known department store chain that has been serving customers since 1858. With over 740 stores across the country and an online presence, Macy's offers a wide range of products, including top fashion brands like Ralph Lauren, Calvin Klein, and Levis, as well as shoes, clothing, housewares, gifts, and furniture in select locations. Customers often praise the friendly and helpful staff, highlighting individuals who go above and beyond to assist with returns, product questions, and personalized service. The store is appreciated for its clean environment and well-organized spaces, making shopping enjoyable. Many customers feel valued by the staff’s genuine care and extensive product knowledge, especially in sections like fragrances and beauty products. Overall, Macy's provides a positive shopping experience with quality products and attentive service, making it a popular destination for fashion, beauty, and household needs.
Came from Oregon and I told Surma I don’t have much time left, and I need help and she really cares and went above and beyond to help me, and I’m really happy with her service. Thank you so much Surma.
April 2026
I went to Macy’s for a cologne and got good advice and great customer services from Aaron, he’s always ready to assist and help.
September 2025
Sales associate Aryl is on point! Thank you for your professionalism.
