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“Today Anita changed my experience at the Wheaton DSW! As a caretaker of my mom it's difficult shopping for shoes, thank goodness I only have to do it once every three years. Today however I had to return some shoes that I purchased the day before, because they didn't work. I was initially met with some ugly advice that seemed stupid, and given information that left a nasty taste in my mouth. I wanted to leave but I wanted this show situation over with. Thank Goodness ANITA rang me up for the next set of shoes I was purchasing, she was so helpful, and allowed me to ramble on about the issue I was having. She even walked around the store with me again to give me options that fit the needs of my mom's feet. My faith in Wheaton's DSW has been restored. Anitaaaaaaa if you are reading this thank you sooooooo muchhhhh.”
“Came here for a tux rental. Was taken care of, but just a fews day later, my plans changed. I reached out to see about some adjustments to my order - not expecting I would have much luck. Mani and team didn't have to, but they helped me out!
I really appreciate Mani following up after I left a message. He called back soon after, and he listened to my problem. True professional. Great customer service and follow through!
Thanks again, Mani!”
“Great experience at Foot Locker! The staff was friendly, helpful, and knowledgeable, and they made it easy to find exactly what I was looking for. The store had a great selection of shoes and apparel, and everything was well organized. I’ll definitely be coming back!”
“Great quality designer shoes for low prices. My kid got a pair of addidas soccer shoes with a pack of socks and I got a pair of blingy pink furry slippers for less than $100. The only issue with the store is that they seemed really understaffed and could use more active employees.”
“customer service was awesome!! two guys helped us find the right shoes and were super polite and helpful. they helped us pick out some reeboks that we are very happy with.”
“My first time in here I was just looking and ended up purchasing a couple jeans for myself. The cashier was here alone and she was super nice and very helpful. I did notice Most of their clothing designs had rips & holes or however you may call it .... but they do have other Clothing without as well. It’s a small store with plenty options. Im not a fan of Westfield Wheaton mall but this store is one I’d definitely come back too.”
“Found shoes we were looking for because another shoe store didn't have them. Set up is weird with huge block of wood in middle of store to house the shoes. Two ladies upfront were chatting away. Had to ask a third that was straightening shoes for assistance. She was very helpful and friendly. Clothing in back of store did not look inviting. Opportunity with merchandising the apparel and accessories. Store looks large outside...the huge wooden display gives dollhouse vibes....rather weird for a shoe store. Check out process was easy. We were thanked for shopping on the way out by the ladies upfront.”
“I stopped by to return a pair of sneakers I bought online. I was expecting a nightmare after reading previous reviews but I was pleasantly surprised at how quick and easy it was. They even offered to order the right size for me.”
11AM - 9:30PM
11160 Veirs Mill Rd #145, Wheaton
Shoe Stores
“I’ve had bad experiences at shoe store lately
And I thought that it was going to be another when I walked in this store. I bought my shoes all smiles . in and out no attitude from staff no weird behavior this store is being run way better than what I remember good job DTLR ?”
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“Stopped in yesterday to look for shoes for an upcoming fall wedding and Ale was super helpful. He listened to what I was looking for - my style & need for comfort - for and got it 100% right. He also let me know about current promos and so I also left with the perfect bag and accessories to compliment the rest of my outfit. Thanks Ale!”