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“I brought in my broken laptop that was over 10 years old. They helped me find a suitable replacement at my desired price point. The service center is outstanding. Their was a tiny misstep with the initial setup (no fault on their part) but they worked quickly to correct it and at NO charge. You can buy a computer anywhere but the service aspect is what sets any business apart...and Micro Center provides great service. It's now my go-to shop for all my digital needs.”
“Best Buy is located conveniently in a mall next to Target and other stores with groceries, clothing, and accounting services. Parking garage is on $2 for up to two hours”
“I recently had the pleasure of working with an Apple Support employee who exemplified what true customer service is all about. From the start, he was extremely helpful, knowledgeable, and patient. He expertly guided me through the process of making changes to my accounts, and thanks to him, I was able to access all my iCloud accounts with ease.
His calm demeanor and clear explanations made what could have been a stressful situation incredibly smooth and stress-free. He truly exceeded my expectations with his professionalism, attention to detail, and the personal care he showed throughout the interaction. I would give him a 10/10 across the board!
Thank you for such excellent support. It's experiences like this that remind me why I continue to trust Apple products and services.”
“Thank you Alex for all of your patience and help transferring data from my very old laptop to my new one! the time you spent was amazing!
on behalf of
Maureen McNulty”
“Professional, efficient, affordable. They came to my home office, took my very large printer back to their shop for some messy work that needed to be done, and brought the printer back to me the very next day. Super affordable and prompt. Excellent customer service. You will not do better than these guys for printer repairs!”
“I took my high end gaming PC to Advanced Computer Support when my monitor went black and unresponsive after some years of use. The company I bought it from was no help and essentially told me I was on my own. At first they could not figure out why it was doing this, and because of this they were not going to charge me for their services. I made the decision to have it taken apart so I could sell the parts individually and it was during this time that they figured out that my monitor was black because of a bad LCD inverter! They promptly ordered a new one and reassembled my PC and it has been working fantastic ever since! Would highly recommend them to anyone experiencing issues with their PC!”
“As to be expected the Apple store was super busy on a Sunday afternoon and I wasn’t sure how long I might have to wait. Berachah went above and beyond to assist me. He was incredibly helpful and patient and was able to successfully resolve my issue. Very happy with the service I received and looking forward to my next visit!”
“Laptop got surged, got a free consultation in an hour, and got it fixed in less than an hour for a fair price. Something I thought would be a week-long headache was fixed in a few hours, and everyone was super nice! Highly recommend :)”
“Getting there is dreadful, but once we were inside everything went well. We had to get files off a badly-damaged MacBook. We only had to wait about 5 minutes to get service at the Genius Bar, and the genius who helped us got up to speed on the problem quickly and was able to help with the transfer. (Caveat: trying to make an appointment here was basically impossible. We opted for a walk-in at 5:30pm on a Tuesday.)”
“When I picked up my online order, it scanned as the right barcode but was the wrong size. After several minutes of confusion, both managers determined it was a corporate database error, and decided that the only way to ensure the correct size was to order a substitute item - a slight upgrade, which they'd give me for free.
I do appreciate that they proactively prevented me from getting the wrong size again.
However, it took them 45 additional minutes to resolve a quirk with their return process, meaning I stood waiting an hour in total while they called three corporate lines. Given that errors happen, I was pleased with their respectful response. Perhaps they could have brute forced the paperwork, or at least had me go home or browse the store while they sorted their problem out.”
9AM - 6PM
611 S Frederick Ave, Gaithersburg
Computers
“Excellent service; knowledgable staff and quick turn around. Prices were reasonable. Highly recommend working with them. Sonny was very accommodating and helpful.”
“Dell Support charged me almost $400, took 2 months (not an exaggeration), and ultimately didn’t fix the issue.Computer Plus cost me less than half the price, and they fixed my computer in less than 2 days.”
“What a professional and amazing staff !!!
I just went walk in got an appointment soon and the technician solve my problem in no time.
I am amazed by the number of tehcnician there ( around 20) which shows how the company well staffed the store so that the customer is treated well and in time.
Good job Apple”
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“I was to receive a new TV shipment from my warranty company that was stolen upon delivery. After dealing with the warranty folks and the delivery company, I was told to talk to Best Buy to setup up delivery. When we went to the store, details were still confused. We finally got help from the store manager, who was able to find the paper trail and work things out. In the end, she arranged for another TV to be sent out. Funny thing, the TV was delivered the next evening. When we asked about the doorbell cameras, she was able to supply all the details. We bought the Ring system. We are so thankful for her and her staff's help !! That was the Best experience we ever had in a long time. I would recommend this store to anyone !! ??”