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“I walked into the Rockville store on a brutal 100-degree day, ready for a corporate battle over an MSI laptop that failed my intensive sole proprietorship workflows and *The Sims 3* expansion packs. Instead, I got legendary service.
The manager, Earnie, listened to my situation without batting an eyelash and paired me with Andrew Abrecht. Andrew was absolutely on it! He didn't gloss over my hardware reliability reports—he actually studied them, researched the game specs, and spent half an hour ensuring I got the perfect machine. When my requested Legion wasn't in stock, Andrew put his reputation on the line and recommended the **Lenovo IdeaPad Pro 5i** as the closest match to my beloved old Predator PH315-52-710B. He was 100% right. This beautiful Lenovo handles all 13 expansion packs simultaneously on my writing breaks and runs like an absolute dream.
*(P.S. Shoutout to the awesome associate from East Africa who chatted with me while Andrew worked—he might be responsible for my next two game purchases, Spore and Stellaris!)*
This is exactly the kind of elite experience that makes me a lifelong repeat customer. I highly recommend Micro Center!”
“Alex is so kind, communicative, and knowledgeable. I went in looking for another monitor and mouse and he helped me find exactly what I was looking for according to my individual needs. Will definitely be back if I have any tech issues/needs”
“Kat was absolutely fantastic to work with. She was professional, knowledgeable, and genuinely cared about making sure everything went smoothly. Her communication was clear and timely, and she went above and beyond to address all of my questions and concerns. I truly appreciated her attention to detail and friendly attitude throughout the entire process. I would highly recommend Kat to anyone looking for outstanding customer service. Thank you, Kat, for such a great experience!”
“Stellar experience, very fast; this was my first time going to a computer repair shop and he was very kind, understanding, and fair, showing me what was wrong. Very clean working space, very organized. Definitely recommend!”
9AM - 6PM
611 S Frederick Ave, Gaithersburg
Computers
“I spent countless frustrating hours trying to fix my MacBook Air's storage issue, trying every solution suggested to me by friends who work in this field and also searching several online resources, to no avail. I took my laptop to Mac Business Solutions, and Cody not only quickly diagnosed the problem, but spent a long time patiently explaining to me what it was and how to avoid it and then cleaned it all up for me, and even answered follow up questions. These folks are knowledgeable, helpful, pleasant, and extremely reasonable. Such service is rare these days, and has earned my confidence, gratitude, and highest recommendation!”
“AJ is the best! Very kind, knowledgeable, and supportive. He worked very smoothly with his interpreter and was extremely efficient. Also a beautiful location! Great experience overall.”
“My laptop fan has been making a horrible sound. I ordered a replacement and asked Friendly Computer Services to do the repair. I thought the technician was being optimistic when he told me he could probably get it done by the end of the day (on a Saturday, no less), but sure enough, I got my computer back within a couple of hours, and it runs like a charm. I'm super happy with my experience.”
“A fantastic shop with amazing finds. The staff is knowledgeable, friendly, and a pleasure to deal with.
I was drawn to the store for a Manual 1970s Olympia typewriter from West Germany. It was an amazing find and I got it at a great price. Besides manual typewriters, they have electric typewriters, amd they service a whole host of office supplies (printers, scanners, etc.)
You won't be disappointed!”
“Dell Support charged me almost $400, took 2 months (not an exaggeration), and ultimately didn’t fix the issue.Computer Plus cost me less than half the price, and they fixed my computer in less than 2 days.”
“I visited the Apple Store on Bethesda Row yesterday to resolve a Phone issue.
Amanda, (one of the store managers, ) was attentive, knowledgeable, and resolved my issue efficiently. Her professionalism made for a smooth and positive experience.”
“I had an excellent experience working with David at Best Buy. He helped me purchase my Apple MacBook and went above and beyond to make sure I got the exact color I wanted. He was extremely patient, respectful, knowledgeable, and never made me feel rushed. I truly enjoyed working with him and really appreciated his outstanding customer service. David is a wonderful asset to Best Buy, and I would highly recommend asking for him!”
“Awesome experience at this Apple Store! I had an emergency situation with a cracked back screen on my phone and needed to get it fixed. I was luckily able to walk in without an appointment and get repaired as good as new in four hours’ time. Thanks again!”
“If you have old computers and printers. This is a fantastic organization to donate it. During my poor college years this place save me by providing me equipment to have a chance at succeeding. Many thanks.”
“I called Apple because I needed help with my computer. I was helped by a gentleman named Charlie who helped me over the phone and he did an excellent job. Charlie Is honest, professional, polite and showed he cared about the customer, which I am glad I am one of them.”
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“Roberto was a great customer-service technician. Helping us find what we needed efficiently and quickly and perfectly replacing a cracked cell-phone screen protector”