Costco Tire Center offers a range of affordable tire options and has received mixed reviews from customers. Many customers have noted good prices for tires, with some mentioning successful installations of brands like Michelin. However, the experience tends to be marred by long wait times and poor customer service. Appointments do not guarantee timely service, as customers often find themselves waiting over two hours, regardless of their scheduled time. While on-site service is described as professional and friendly, reaching the tire center by phone is a significant challenge, with many customers experiencing long hold times or being redirected to the front desk without assistance. Some customers expressed disappointment with the overall service, including missed requests for checks and issues with tire balancing, which required multiple visits to resolve. In summary, while Costco Tire Center is recognized for competitive pricing, it struggles with staffing and communication, leading to frustrating experiences for customers seeking timely and efficient service.
Very trustworthy place for replacing tires. I very much appreciate the staff, Marcio and Karen who went above and beyond in helping me get my tire repaired during late night right before the severe winter storm.
January 2026
Should have read the reviews before scheduling here. Will not be back.
December 2025
It’s good deal and wonderful service. I really recommend everyone join Costco.
