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“I had an exceptional experience with Costello's Ace Hardware store. I purchased a Blackstone Grill the weekend after Memorial Day, and they delivered it on Sunday, less than 24 hours after I placed my order.
The service exceeded my expectations in several ways:
* They delivered the grill fully assembled.
* Instead of just dropping it at my door, they placed it on my deck.
* They even handed me a battery for the starter, explaining that they often receive calls from customers who don't realize a battery is needed.
The entire process was seamless and thoughtful. The delivery team was professional and attentive. I was so impressed with their service that I tipped them. Highly recommended!”
“Everyone was pleasant to greet me to greet me, Is from Marlene at the front counter to Kelly Allison and Justin all collaborating to assist me in my purchase ! Even the manager Leah was glad that I was a customer of theirs felt very homey and gave me much inspiration for my new home!”
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“Ethan is a very competent technician and dedicated to ensuring the integrity of the services he performs. Even at the end of a work day, his energy level was high and his politeness was ever present.”