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“Generally, it's a five star experience, but I had an awkward interaction today that brings it down to 4.
Two employees were bringing a chicken coop around the building. I asked if they were selling it, and instead of telling me the model and that it was available inside, they just told me I couldn't buy the display units. No other information.
Of course you can't buy the display units. I just wanted the coop. She then used to opportunity to tell the other employee to make sure people know they can't but the display units. It felt weird and condescending.
I had to go inside and ask another employee about it, then go back outside to point the coop out to that employee, all the while being awkwardly ignored by other two employees who had moved the coop.
I get that they may have been distracted, but the two employees moving the coop could have at least given me the model info or directed me inside. Very awkward.”
Hardware Stores
Hardware Stores
Hardware Stores
“I regret not coming here first! I had gone to 2 other stores beforehand and sadly they couldn’t help me. They say 3rd times the charm, and they weren’t kidding! Ferguson had the part I needed in stock and I was in and out within minutes. Thank you to the staff! You guys were awesome!”