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“I broke a fuse block when I was trying to change my battery terminal so I called Maryland Motor Workz, they were able to get me in the next day and replaced the part super quick and at a very reasonable price. Really helped me out of a bad situation, check them out!”
“On Wednesday, I had my oil changed at Grease Monkey for the first time, and let’s just say I’ll definitely be back!
From the moment I walked in, everyone was incredibly kind, welcoming, and professional. There was absolutely no pressure or pushy sales tactics, just honest, thorough service. I appreciated being able to walk in and walk back out knowing exactly what I was getting and exactly what I was paying for.
The shop was clean, organized, and the staff made everyone not just me—feel welcome. It was such a refreshing change from some of the experiences I’ve had elsewhere.
My favorite moment was when I couldn’t figure out where to find the mileage on my Atlas and had to pull it up on my app. They laughed with me, showed me exactly where to find it, and joked that now I’d know what to do if I ever “lost my phone.” It was a small interaction, but it showed just how genuine and personable they are.
Excellent customer service, honest communication, and a friendly atmosphere. Definitely worth the visit, and definitely worth returning!”
“Fast, efficient, professional. Better than national chain, and multiple onsite perks w/ every oil change. Highly impressed.
2025 Edit:
Peterson's stands behind their work.
At least 5 individuals worked together to make sure I was taken care of, on a late Sunday evening, as everyone was home, or going home.
One was even not part of your franchise, but was able to contact you, and handle my frantic calls while already working at capacity.
Matt came back to the shop from home with genuine concern, and insisted on making things right.
Matt walked me - and his apprentice - through what happened. Both of us gained appreciation for the small things that so much rides on.
Mike, all of your team deserve recognition for this.
I did not see an error.
I saw a team working together, on short notice, at a late hour - to make things right.
For one customer.
Further, Matt made this a teaching moment for the other employee, who's name forgive me, I did not get. - Seeing another learn, and participating, made this worth it.
With the consolidation of national chains, coupled with the concurrent national indifference to customer service, we don't see this happening much anymore.
This is why I support local, small businesses, and I thank Peterson's fine conduct in this matter, and confirming this belief.
Emmett L. Jones, IV
Falling Waters, WV”
“Very professional and courteous. Got me through the oil change fast. Explained other services clearly and didn't push them. I will be taking all my cars there. Thank you”
“The staff were so helpful and pleasant to do business with. I was in and Out and they even took the time to help with directions. Will definitely go back for my other tires.”
“Was good and quick. Did what I asked. Just stop pointing out things to try to get us to buy overpriced extras. I mean. I know I needed an air filter. Bought one right before I came there. Replaced as soon as I got home”
“Recently took my new to me 2007 Honda odyssey for state inspection and repairs and Roys shop did so in a timely manner and with quality work. I was surprised as to how quick and professional this establishment is and I look forward to continuing doing business with them”
“I called mid day to see what time they closed! Person that answered my call assured me that they would get me in and done before they closed. Even though I I was stuck working. They took exceptional care of my Traverse and topped of my fluids!
Thanks, guys!
Carnell”
“I Want To Give Eric And Tyler A Huge Shout Out For Installing My Daughters Brand New Rims, Tires, Hub Centric Rings, TPMS Sensors, And Lug Nuts On Her Car In Such A Timely Fashion!!! What A Incredible Experience Fellas!!! Thank You So Much Guys For Your Hard Work And Efforts!!! Also Thank You For Keeping Everything Nice And Clean!!! These Dudes Know How To Get The Job Done!!!”
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“Hello there I got here with flat tire they welcomed me with big heart fix the issue of my car. Specially Ms Destiny
And Mr John. I highly recommend that place to whoever came here”