HarborOne Bank, located in Massachusetts, has been serving customers for over a century with a strong commitment to personal relationships and community. With $5.36 billion in assets, the bank offers a variety of personal and small business banking products, along with mortgage lending throughout New England. Customers have praised the excellent tellers and supportive staff, noting their professionalism and ability to remember names, which fosters a personal touch often missing in larger institutions. Many appreciate the friendly atmosphere and positive service, highlighting the employees’ consistent smiles and helpful attitudes. Some customers suggest expanding the branch network for greater accessibility. Overall, HarborOne Bank is recognized for its dedication to customer satisfaction and community engagement.
Super helpful staff. Easy to use app. Good options for accounts
July 2026
My daughter and I went into the bank today with a issue. The issue turned out to be more complicated than we anticipated. The manager at this bank could not have been kinder. I feel bad because I did not get her name. She worked hard for us and went the extra mile in a stressful situation. We could not be more thankful!
April 2025
Customer service is spot on every time ! Thanks again Just wish the chip on our card would work besides that no worries
