8:30AM - 5PM
660 Bedford Street, Abington
Banks
“My experience has been really positive. Everyone is very helpful and friendly.
However, I recently came into the branch to do a wire. A new hire came to facilitate my wire. This person did not speak fluent English. I couldn't understand much of what she said. This is America and our language is English. When my grandparents arrived from Poland, they learned English. That was expected. We shouldn't have to struggle to decipher what is being said. Im staying with the bank because I like the people. If non English speaking customers can ask for a translator or a different employee...why cant we also.”
“⭐️⭐️⭐️⭐️⭐️
Excellent Service from Larissa Dias at Bank of America
Today, I had the opportunity to visit Bank of America and was assisted by Larissa Dias, who was managing the branch’s customer service almost entirely on her own. Despite the busy environment and a significant workload, she maintained a calm and professional attitude throughout.
Although I waited about half an hour and there was a brief scheduling conflict with another client’s appointment, Larissa handled the situation exceptionally well. When the other client did not show up, she promptly welcomed me into her office, provided the services I needed, and even went above and beyond to assist me with additional matters.
At first, I thought the pressure of the situation might affect the service quality, but I quickly realized how professional and composed Larissa truly was under pressure. Her patience, efficiency, and commitment to helping customers made a strong impression. I left the branch very satisfied and appreciative of the outstanding service she provided.”
8:30AM - 4PM
6 Harrison Ave, Abington
Banks
“Joyce and the team in Holbrook went above and beyond to make it known our business matters! Every person in the bank greeted us with a warm and friendly Smile and we felt it! It was nice to feel welcomed; and we are happy to have a new hometown bank!”
“My daughter and I went into the bank today with a issue. The issue turned out to be more complicated than we anticipated. The manager at this bank could not have been kinder. I feel bad because I did not get her name. She worked hard for us and went the extra mile in a stressful situation. We could not be more thankful!”