Stop & Shop is a neighborhood grocer offering a wide assortment with a focus on fresh, healthy options at a great value. Customers can choose to shop in-store or online for delivery or pickup. The store is described as super busy in a great way, with shelves always stocked and looking full, and with lots of workers everywhere. Many note the great prices and find it family friendly. Reviews mention very friendly, kind, and nice employees who try to be helpful. The store is also noted as very clean, with very organized and very fresh products. However, some customers feel the place seems old, tired, and a little bit dirty in comparison to other markets. A common complaint is the self-checkout, described as horrendous with a bad user experience. Some find the bags flimsy and note that food is expensive enough. The company is committed to its community, fighting hunger and supporting causes, and offers a GO Rewards loyalty program for personalized offers and points.
This chain is definitely a lower quality grocery store but they do carry basic items most people use. The staff looks really unhappy to be working there.
November 2025
Had an issue with delivery of an instacart order place. Instacart wouldn't resolve the problem. Called the store directly and Brian delivered my order himself within 15 minutes after hanging up with him. Stop &Shop went above and beyond as far as I am concerned
June 2025
Christina was absolutely amazing. She made my day, was super helpful on such a stressful morning. Was polite, efficient, and understanding to such a weird return situation. I could not recommend this place more. Go christina!! Thank you!!!!
