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10AM - 4PM
1339 Massachusetts Ave, Arlington
Appliances
“My wife and I purchased a LG refrigerator on a Monday and it was delivered, set up, and in use on Wednesday. Try that at a big box store! Doyon's is simply the best.”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“I have purchased many appliances from Hugo's in the past. Recently I was searching for window air conditioners that were much more quiet. Hugo's did not disappoint
Not only are the air conditioners much more quiet, but they look sleek also. I highly recommend Hugo's for your next purchase”
“We have a dishwasher that broke down. 2 other companies came out and said they could not fix it. American appliance came out, diagnosed it quickly, said they could get the part. They came back and the door in front was very heavy and hard to get on. They had to come back and fix it. They came with two men and did not charge us again. Friendly and knowledgeable. Thank you!”
“I had a dryer that wasn't working properly. Jim called back and stopped by the same day. Checked out several potential problems, which were ruled out, and fixed the one that cost practically nothing. I've been dealing with home contractors for 30+ years - you know the honest ones when you find them. Jim is one of those. Highly recommend for appliance repairs.”
“I knew which model dishwasher to buy by looking through their website.
Bought it in store - very simple process.
They arranged an install.
Couldn't be happier”
6AM - 10PM
564 Broadway, Saugus
Appliances
“Kenny was amazing and I had the best experience ever!
The following day I was presenting at a sales conference and my booth wasn't delivered, so I had to recreate the entire booth from scratch. When I told Kenny what I needed, he did everything to get me what I wanted.
Thanks to Kenny, I was able to accomplish what I could not have done without his help.”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“From the entrance they were very friendly and fast. Only the space is a little tight.
There is a small sign indicating that loading and unloading is through the other door. I think it should be a little bigger, since you can see it when you enter the main street.”
“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“This is my third time purchasing appliances through AAA in Jamaica Plain. I am a repeat customer because not only do they give me a great price, (and will price match other competitors) their customer service is great! They are very knowledgeable about appliances and I was able to get exactly what I needed..they also provide a delivery service, which worked out great for me. They were not only accommodating and courteous, but they were there when they said they would be.”
“This laundry mat Owner is changed.New people are so good and kind . There drop off service are excellent. They are doing very good customer service. Special the indian lady is very helpful. I am happy to visited.”
“A reliable spot for most of your tech needs. Wide selection of gadgets, from smartphones to smart home devices. Prices are competitive, often matching online retailers.”
6AM - 10PM
100 1st Ave, Waltham
Appliances
“We went to Home Depot as a class on a community trip on a Wednesday morning. It was a little busy and the trickiest part was the checkout. There were only self checkouts (around 6 maybe), and one checkout with a human. Only 1 self checkout took cash and then the employee at the check out took cash. We were shopping with cash and when it was our turn the self-checkout broke. There were a lot of lines then for people needing to pay with cash. We wished more of the self-checkouts took cash. Overall though, the store had lots of space to get around and didn't seem too crowded.
The employees were nice and helped us find things. Not only did they tell us which aisle to go to but they physically brought us to the item we were looking for. The store was clean and organized, the aisles were well labeled. It did smell a bit like a warehouse/wood working building.
There weren't any deals really, but every product we looked for had a varying amount of prices. This helped with budgeting. In terms of accessibility, the aisles were pretty big and so our friends in wheelchairs could get down them. But there were a lot things in the aisles that we had to go around. There were carts and cleaning floor machines and boxes that were being unpacked. The self checkout was accessible, a good height for someone sitting in a wheelchair to reach. There were automatic doors, so you didn't have to open them yourself, and the whole store was one floor.
At Home Depot we bought a variety of things. We bought numbers to label the house, an exit sign that had braille on it, cleaning supplies, a house plant, soil to plant some seeds we bought and bird seed. Everything was pretty well priced and easy to find.
Overall we had a very good time and got everything we needed. The only thing we wanted that they didn't sell were bird house making kits!”
10AM - 2PM
85 Terrace Hall Ave, Burlington
Appliances
“We visited because we were replacing the outside lighting fixtures on our 30+ year old home. We wanted to make sure that we made choices that were consistent with the style of the home and also reflected current trends. Our consultant was very helpful and knowledgeable. She took the time to listen to our concerns and help us make choices that will look good and enhance the home's value. We'd definitely return any time we needed help with lighting design.”
“Overall, I shop here a lot and love it.. I usually get great cs from guys like Anderson, Joshua,+++ but there are some reps who go out of their way being rude and downright unprofessional. One guy, Robb, I have noticed refers to himself as a manager yet clearly doesn’t behave or speak like one. Condescending temperament and horrible cs, coupled with poor knowledge of HD practices”
“Eddie was great at diagnosing and fixing our 17 month old GE refrigerator. He also showed me what had happened and how to check and correct it if it happens again—and to call if that part needs to be replaced. Overall a great experience!”
“robust inventory and knowledgeable folks who are willing to spend time helping you. needed some supplies for a DIY project and they were more willing to provide their feedback. will definitely be back!”
“One of the best customer service experiences I’ve ever had at any Best Buy location. Longtime Best Buy customer and couldn’t be more thankful for the manager, Alan and all of his time, professionalism and courteousness. He helped resolve an issue I had with a previous purchase . Thank you so much Alan and the Best Buy team in Burlington for all your help!”
“There are good deals to be had but be ready for quirks. They are very understaffed and inventory changes daily. IMO this is a great option for a 2nd fridge for your garage or basement but trickier for a main fridge.
Before you go:
1. Stabilize your temporary fridge situation. If yours died, borrow a mini fridge to buy you a week. Do yourself a favor and eliminate time pressure from this process.
2. measure your space thoroughly and look at the Lowe’s website for models that would fit and you’d be willing to buy. Maybe look at them at Lowe’s if you’re picky. The outlet ones won’t be fully assembled w drawers etc and staff won’t have lots of context. Know what Lowe’s is charging and what would be a good deal in your eyes.
3. Be prepared to go a few times and see what’s available. Some are dented or scratched but some are pristine and just didn’t fit in the buyer’s space. Staff can tell you when they’re getting a new delivery in.
4. Be prepared for curveballs. The first one I bought turned out not to work. Also the delivery crews are hit or miss in terms of customer service. Scrub your old fridge to pristine condition or they can reschedule if they deem it not clean enough.
5. Have a Plan B fridge you’d buy from a reliable seller in case you don’t find anything that works in a reasonable timeframe.
6. Delivery will give you a 4 hour window and only 10-40 mins lead time for when they are coming. If you miss them it’s a reschedule. Choose Saturday delivery if that will mess with your daily schedule.”
“Deidre was very helpful in accommodating me getting my new fridge and microwave. She also was very kind to all the customers who asked her questions while she helped me simultaneously. She provided helpful advice on the appliances and was very mindful of customer safety when using the electric latter.”
“I worked with Jason through our home design. there was lots of choices available, almost overwhelming. Jason was able to calm my anxiety immediately. he was very knowledgeable and was able to narrow my choices to a reasonable selections. Jason is amazing at what he does he was an absolute joy to work with. every question I had he answered and I felt confident in his suggestions. I loved the personalized service I received. His expertise was excellent. He took his time and was very patient with me. He was knowledgeable, professional and super friendly. I would recommend Newton Ferguson lighting to anyone”
“I worked with Jason through our home design. there was lots of choices available, almost overwhelming. Jason was able to calm my anxiety immediately. he was very knowledgeable and was able to narrow my choices to a reasonable selections. Jason is amazing at what he does he was an absolute joy to work with. every question I had he answered and I felt confident in his suggestions. I loved the personalized service I received. His expertise was excellent. He took his time and was very patient with me. He was knowledgeable, professional and super friendly. I would recommend Newton Ferguson lighting to anyone”
6AM - 10PM
1213 VFW Pkwy, Boston
Appliances
“Leah was so kind from the moment I walked into the store. She greeted me right away and helped me find what I was looking for, even going the extra mile to make sure I was taken care of. Andrew so also very helpful which I appreciated.”
“Found rubbing alcohol there when no other stores had it. The store is packed and very organized. Not that many people were there so it was very nice to be able to walk around quietly and browse.”
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“Very helpful staff who found a replacement hose and performed a custom repair on my 20 year old Panasonic vacuum. Works like new. Saved me the cost of a new vacuum. I would definitely go back for any future repairs or purchases.”