TD Bank is one of the largest banks in the United States, serving over 8 million customers through more than 1,200 locations across the Northeast, Mid-Atlantic, Metro D.C., the Carolinas, and Florida. The bank offers a wide range of services including retail, small business, and commercial banking. Customers appreciate the friendly and professional staff, especially at branches like Arlington and Mass Ave, where employees are helpful, knowledgeable, and attentive. The Arlington branch stands out for its exceptional service, with staff efficiently handling account openings and wire transfers. Although some reviews mention that staff can sometimes be slow or less experienced, their friendliness remains consistent. TD Bank also provides convenient services like opening accounts, private banking, wealth management through TD Wealth®, and vehicle financing via TD Auto Finance. With extended hours, including 7-day service, the bank aims to meet customer needs with human connection and professional care. Headquartered in Cherry Hill, New Jersey, TD Bank continues to be recognized for its customer-focused approach and comprehensive banking solutions.
All the positive and negative reviews should be taken with a grain of salt. My experience with Sirina Kaykaew was different. She was lovely and cooperative all the way. Sometimes there are rules and limitations that we, as customers, have to understandably follow.
March 2026
Great experience. I had one task to accomplish, and I managed to get a longer lingering problem addressed as well. My thanks to Vanessa for her assistance.
March 2026
Sirina here at the Arlington Ma branch was so helpful today with helping my friend with a fraud issue and opening a new account. She explained everything and took very good care of us! TD is very fortunate to have Sirina on their team! Thank you Sirina!
