“I love my new rug. The buying experience at Sudbury Rug and Carpet was enjoyable through every step of the process; showroom visit where sales rep made suggestions based on the style I was interested in, allowing me to take many samples home to view in the space, the order and pricing breakdown, expected time frame for completion, quality of binding and pad, and prompt friendly delivery. Highly recommend this company.”
“There are not enough stars to rate this review 5plus,plus. This is a local family owned business that treats you like one of their own. They recently completed a shower conversion at our condo. Keith, Steve and David took great care of us. Couldn't be happier with the results which reflect strong attention to detail and quality craftsmanship. Before you sign on the dotted line with a one day shower conversion company call the Luce Bros. You will be glad you did.”
“We're so happy we went with Framingham Carpet Center for our carpet and tile projects. From the in-home consultation & measurement to the installation, the team has been professional and efficient, and we'll be working with them again for future projects.”
“We hired Flooring Carousel to remodel our first floor, and the experience was outstanding from start to finish. From the initial consultation, the team demonstrated a high level of professionalism. They were respectful of our busy schedule and went above and beyond to accommodate our needs throughout the project.
The quality of the flooring exceeded our expectations. The attention to detail was exceptional, and the final result truly transformed our space. The team also maintained an impressive level of cleanliness while working in our home, leaving everything in pristine condition as if they had never been there.
We highly recommend Flooring Carousel to anyone considering a flooring project. Their craftsmanship, professionalism, and customer focus set them apart.”
“We received 3 quotes on bed room and stair carpets. Creative Carpet was reasonably priced compared to the others (AJ Rose & Abbey). The owner, Andy was helpful and responsive. Shane, our installer was fantastic. We will be upgrading other carpeted areas over the next 1-3 years and this will be our first stop.”
“Carl did an absolutely amazing job installing LVP in our basement shortly after we moved in. Carl was extremely knowledgeable and kept the overall costs low without sacrificing quality. We received a few other offers that were more expensive and made the installation more complex, but Carl gave us exactly what we hoped for and did it all in less than 2 days. Highly recommend Carl to anyone looking for new flooring!”
“Mitch (installer) did an excellent job installing our new marmoleum floor in the kitchen and we are very pleased with it. Our only gripe is with AJ Rose's new policy of requiring full payment for the project BEFORE the actual work commences. The consumer would have no leverage if there is shoddy installation or the work was not performed as agreed. Luckily our project went smoothly but not sure I'd risk another expensive project where they have all the money before the work is performed”
“Landry & Acari is now the only place we buy rugs. They have an extensive inventory of vintage and new rugs, as well as carpet. Great quality for price and EXCELLENT service. I have shopped at all 3 stores, but Framingham is my go to. Breanna and Donna are outstanding, and really any staff I have interacted with at all 3 locations are top notch - they are all instilled with high level customer service skills. It is so rare to find this kind of quality in product and service. So far we have purchased 6 gorgeous vintage rugs and a new carpet runner from them. My husband and I highly recommend Landry & Arcari!”
“We’ve relied on Debsan’s for decades, and every experience has been exceptional—but this time, they truly outdid themselves! They guided us through selecting wallpaper, paint, and fabric for our dining room chairs, making the entire process smooth and efficient. With Debsan’s extensive selection, it could have been overwhelming, but they took the time to listen to our style preferences and budget, providing tailored options that fit perfectly. The chairs look brand new and are even more comfortable than when we first purchased them. We couldn’t be more pleased and look forward to working with Debsan’s on our next project!”
“Gino and the whole crew has been extremely amazing as we work through a full bathroom remodel. Every team member always exemplifies patience and understanding (we were short on tile due to choosing to tile additional space). The turn around is extremely reasonable as well. I cannot wait to post final pictures soon!”
“We have purchased carpet on 2 different occasions working with Dawn and more recently Paul and they have both gone above and beyond to help with choices and pricing. The process of requesting measuring for our stairs, most recently was within a day and once we decided on an option (of which they have so many, in many price points), the install was within 2 weeks (would have been quicker but we had to reschedule) - the installer was amazing and their pricing beats anyone in this area. Couldn't be happier with the service and product!”
“I was very impressed in all aspects of our experience with Rob from Touchdown Flooring. From sales to installation, all has been a great process. The crew went above and beyond with attention to detail and very respectful. Very impressed with Rob and his team and highly recommend them for anyone with flooring needs.”
“Edit: bumped to 4 stars since 2nd visit was better customer experience wise
They do try to help you find a rug, but the sales approach came across as pushy and more focused on upselling than understanding what I was looking for. I made it clear I was just browsing to get a sense of their selection, and I declined to provide more than my email when they insisted on collecting my information.
What bothered me most was that after about 15 minutes of helping me and me talking to them, the salespeople simply walked away and moved on to another customer—no goodbye or acknowledgment that the conversation was over. It left a poor impression.
If you do not care for salespeople, they have a large selection.”
“I had a great experience with Katie, Leah and Natalia. The whole process went incredibly well from start to finish. They helped guide me through all the samples for carpet and flooring, gave great insight and showed tremendous patience with me. The installation went really smooth, pricing was competitive. From the start, they really helped me in understanding everything that needed to be considered before any purchases or final decisions were made. Highly recommend them!”