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10AM - 7:30PM
51 Pond Street, Ashland
Mobile Phones
“Was in Verizon today with Alison the Hudson location. She was incredible to work with, answered all our questions, and helped us update our phones and watches. Would absolutely go back there to work with her again”
“We have an amazing experience Michael B. At the Milford MA store.
Despite the high volume of customers, this guy kept cool ( he was alone ). Tru knowledge of his craft . Everyone left the store satisfied and we did too. Thank you.”
“As returning customers, we continue to receive excellent service. Danny is always courteous, knowledgeable, and incredibly helpful. It’s great to work with someone who truly cares about their customers. Highly recommend!”
“I had an amazing experience with tech cell. I brought my son’s ps5 that was over heating. He fixed it the same day. The customer service and communication was on point. Would recommend to all my friends and family.”
“Kevin was super helpful today. He went out of his way to help me when he simply did not have to.. Thank you so much for getting me the new router. This kind of customer service is next level.”
“If you need to get a phone, ask questions, talk about options - hit this Verizon store. Jason and Aaron were great to work with and made sure we left happy without upping our bill. I had been to the corporate store down the street a few times and they were less than helpful - almost made the switch - but these two got us to stay with Verizon.”
10AM - 6PM
89b W Main St, Hopkinton
Mobile Phones
“I came in begging for help. From Canada and no US cell phone and no way to tell my son where I was. The staff immediately emailed my son and then set me up with international service and new 5G phone. I wa thrilled to have someone willing to educate this 91 year old lady and make my life simple again.”
“I was wronged in my local Metro in Harlem. I was anxious about the outcome. Dennis made it right and very politely. I wish all Metro employees were like him. Please give him a raise.”
10AM - 8PM
4 Milliston Rd, Millis
Mobile Phones
“I have been a Verizon customer for over 20 years and have had my share of frustrations, but yesterday I had the best customer service I have ever had dealing with phones. Our puppy decided to chomp my phone when I was not looking (pup was fine, phone, not so much). She managed to crack the screen leaving most of the screen completely black. I got to the Millis store just before their 10 am opening and was welcomed inside by Junaid (Jay) C. Luckily, I was in line for an upgrade, but Jay made the whole process super easy. He was able to get into the old phone to recover my contacts etc and was able to transfer everything over to the new phone. The entire time he treated me with humor and respect and was never pushy about upselling products etc. He made a very stressful morning much easier, and I am grateful for his knowledge and help! Thank you!”
“My husband and l went to Verizon to set up an account as we wanted to switch carriers. Josh attended to us. He is so knowledgeable and quick. He really worked with us to get us what we wanted and apply all the discounts he could find.
He explained all the ways we could save money. We did save and at the same time, getting more for our dollar.”
“My phone had some minor screen malfunctions and the first place I called was great. Had a nice conversation at the desk with the man who fixed my phone in less than 10 minutes! Very affordable and welcoming place for all. Will be going back if my phone has any issues in the future. Framingham location is a must!”
10AM - 7:30PM
37 Hollis St, Framingham
Mobile Phones
“This place and the person working there get 5more then 5 stars, great experience and had a new product in stock... best place I was able to work with ever.... Great job and thanks for being awesome...”
“They are always helpful, they always fix my phone when AI is done somthing that I gmhave no clue on how to fix. They got the pop up to go away that had no x to exit out of but now every video I have recorded is now not opening, ughhh I gotta go back, everything was fine till they automatically do updates and stuff dosen't work anymore. I miss when updates actually asked if you wanted them or not, now its just to eat up data so you have to buy a new phone ughhh.”
“Came here today and everyone was friendly and helpful. They were able to take care of what I needed in a friendly and efficient way and also during the process updated my account in some ways to make it more efficiently tailored to my needs. They also demonstrated how to use my device in the way I intended, and were helpful answering questions and giving me info about future possibilities with the line and with my account. I will definitely go back and I told them that. Thank you for making the process easy and putting me at ease with a friendly manner and knowledgeable approach!”
“Eleonor was the best. Super well trained. She fixed all the mistakes ATT COSTCO did in my account. I'm very satisfied. I do really recommend her. She does speak spanish and portuguese in case if you need. PS: she's very honest something that we do see very often in the nowdays”
9:30AM - 7:30PM
26 Union Ave, Framingham
Mobile Phones
“Amanda & Alex wer absolutely great! I had my child with me and he was fussy they were very understanding and we're able to be patient with my while caring for my 1 year old. (Also gave him a few things balls, balloons as a distraction) it was just a great experience all around! Much appreciated!”
10AM - 8PM
92 Main St, Medway
Mobile Phones
“I had such a great experience! I will exclusively be coming back to this store when I need new phones. Jesus walked me through all my options and answered all my questions. It was fast and efficient and they have such a great team!”
“Isaiah Destine is one terrific member of the att team at Natick Mall. He's patient, pleasant and extremely knowledgeable and I would recommend him to anyone for att information. And he's fun and interesting too! Thank you Isaiah!”
9:30AM - 7:30PM
199 Main St, Marlborough
Mobile Phones
“(Translated by Google) I highly recommend it. They have all kinds of services for cell phones, computers, television packages and have great payment methods.(Original)Super recomendo. Eles tem todos os tipos de serviço para celular, computador, pacotes de televisão e tem otimas formas de pagamento.”
“The service at this store is spectacular! The sales assistant, Kamylle, is perfect; she's always willing to help with anything, especially when contacting the phone company! The prices are fair, and the service is the best I've ever seen in any other store! Congratulations to the staff and congratulations to Proprietary for having such capable and polite employees!”
“Had the pleasure of working with Anna today on a BYOT adding new line. She was very pleasant even with the strange issues we were experiencing. I loved being able to work on my conversational Brazilian Portuguese whilst waiting as well ;)
It was an amazing experience and I recommend anyone come down to see her and the rest of the Metro Milford Team! 🥰”
“I had a fantastic experience at AT&T! The staff was super friendly and really knowledgeable, helping me find the perfect plan for my needs. I'm really impressed with the customer service and can't wait to see how my new phone performs!”
“Walked in to get a screen protector replaced. Jessica was working with another customer, but quickly attended to both of us and was helpful and knowledgeable. She clearly explained my options and I was able to get in and out quickly. Would definitely recommend.”
“The gentleman that assisted me was able to not only help me with getting a new phone, but also helped me with billing concerns. Fantastic service, straight forward but kind with it. Highly recommend.”
“I had a great experience with Logan at AT&T. He helped me get my new phone and made the whole process smooth and stress-free. He took care of everything from start to finish, set everything up correctly, and made sure I was comfortable with my new device before I left. Logan was patient, professional, and clearly knew what he was doing. I really appreciate how easy he made the upgrade process — he’s excellent at his job!”
10AM - 8PM
147 Main St, Marlborough
Mobile Phones
“I just switched from T-Mobile to the BOOST Mobile Store in Marlborough. Luis was very helpful in doing my transfer. I was having difficulty as T-Mobile stopped sending me my bill & wanted me to pay over the phone. When I joined initially they told me they accepted personal checks but recently said they were stopping & refused to send me my tangible bill. I told them my identity had been stolen that way before & I wouldn’t do it & they said they “understood” but insisted I had to pay by phone anyway! Well, no I don’t!
Now I can go into the BOOST store each month & pay less than half of what T-Mobile charged me at my convenience. Thank you Luis!”
“they helped with my situation and replaced my phone that was covered under warranty and they completely worked over the transfer of all the information from the old phone to the new one”
10AM - 8PM
68 Hollis St, Framingham
Mobile Phones
“I was having a really hard time canceling my T-Mobile account over the phone because I was moving, and when I came to the store and spoke with Samantha, she was extremely helpful and was able to process the return for my router. She was extremely knowledgeable and was able to get everything done quick and efficiently.”
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“ANDRE WAS THE ABSOLUTE BEST! My phone wouldn't start up and I was in Western Mass and I didn't have GPS or any way to access the internet or communicate with anybody (it's amazing how much we rely on our phones these days!) I didn't even have any way to find a Metro PCS in Western Massachusetts. So I traveled home and went to my local MetroPCS in Ashland and Andre was very friendly and professional and got my phone working within minutes! I am now in the land of the living! Thanks Andre you got me on the road again and back in civilization!”