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“In the past 17 years, the office of Bank of America in Sharon, MA, has been proving excellent services for my family. We sincerely appreciate the consistent outstanding work delivered by the managers and associates. Our appointments with Charlie Helou are always efficient, and our questions are well addressed. The best bank office!”
“I would like to express my great satisfaction with the service I received from Henrique during the notarization process of a sworn statement at Bank of America.
Henrique was extremely attentive, kind, and professional at all times. He demonstrated empathy, clarity in his explanations, and a genuine willingness to assist me.
Professionals like him truly make a difference in the relationship between a client and the institution.”
“I have had business and personal accounts with them for decades. (I was in the crowd who fled there from Baybank years ago). They have plenty of Big Bank services such as international wire transfers, a notary. etc. . The staff are personable and friendly and customer service has always responded quickly the very few times issues arose. I have no big quarrels at all, but I am charging them a star for their savings interest. Last month's was less than a dollar on a six-figure balance. My mattress would pay that, and might be soon.”
Closed
15 Beach St, Quincy
Banks
“I am my fathers P.O.A. They refused to give me bank statements going back a year. This is the second time I asked. The first time was when I brought him in there in Nov.( in his wheelchair) They told me they would mail them to me. I got his checks but no statements. I had to pick them up and I live an hour away. The brunette was very nice. The blonde woman has refused to help me three times. My father is changing banks as soon as possible. They shouldn’t have her representing them.She has a nasty attitude.”
“Helpful in opening a new account, savings accrues an interest, even got a choice of gifts for opening! Convenient locations and hours, even got my new debit card then and there!”
“I would like to express my great satisfaction with the service I received from Henrique during the notarization process of a sworn statement at Bank of America.
Henrique was extremely attentive, kind, and professional at all times. He demonstrated empathy, clarity in his explanations, and a genuine willingness to assist me.
Professionals like him truly make a difference in the relationship between a client and the institution.”
“Visited this branch on December 23, 2025. Huge thanks to Henry Ngo, Assistant Store Manager, for his outstanding service and deep knowledge of the bank’s offerings. As a Canadian using TD cross-border banking, I struggled with multiple branches to get a suitable credit card. Henry went above and beyond, followed up for weeks, and found a real solution. Truly professional and helpful.”
“Best bank I have ever experienced. No one is more on top of things, attentive, or caring. These people treat you like family. Joe, John and the entire team are awesome! Thanks all”
“I've been with this specific branch since 2020. I can honestly say that I am truly grateful for the staff here & at NES in general. I have had super stressful situations happen as of late & they have genuinely made the most incredible difference for me. Making this calm , easy & fixing the problems so smoothly that I will stay with them always. Banks are all great when things run good / you can really test a bank through strenuous situations & NES has set the bar to the highest standards. 12/10”
“I've always had a positive experience with this bank! Great customer service! The only way they could improve service would be longer hours Monday through Wednesday.”
“I've had a really positive experience at this bank! The staff is always friendly and willing to help with my questions, and the online banking features are super convenient. Definitely a reliable place for all my banking needs!”
“I have been working with Diane Schaul since opening my business in 2019. Diane and her team at Rockland Trust have been a wonderful partner of ours. She is responsive, helpful and a true problem solver. Banking with RT and Diane have been a pleasure.”
“I've been a customer of NESB for decades. I never even knew this Brockton location existed. The trees are almost hiding the signage, and the parking lot was small, but enough for a bank. I sat at the drive thru for a minute with no answer, but went inside instead. The service was good inside.”
“⭐️⭐️⭐️⭐️⭐️
Excellent Service from Larissa Dias at Bank of America
Today, I had the opportunity to visit Bank of America and was assisted by Larissa Dias, who was managing the branch’s customer service almost entirely on her own. Despite the busy environment and a significant workload, she maintained a calm and professional attitude throughout.
Although I waited about half an hour and there was a brief scheduling conflict with another client’s appointment, Larissa handled the situation exceptionally well. When the other client did not show up, she promptly welcomed me into her office, provided the services I needed, and even went above and beyond to assist me with additional matters.
At first, I thought the pressure of the situation might affect the service quality, but I quickly realized how professional and composed Larissa truly was under pressure. Her patience, efficiency, and commitment to helping customers made a strong impression. I left the branch very satisfied and appreciative of the outstanding service she provided.”
“I had a positive experience at the West Brockton branch while opening an account for my mother, who only speaks Haitian Creole. Fatima Santos was incredibly helpful and made my mother feel welcome throughout the process. Her efforts facilitated our account opening and fostered a sense of belonging at HarborOne. I truly appreciate your assistance, Fatima. HarborOne is fortunate to have such a dedicated Relationship Banker. Thank you for making our experience a meaningful one. Best, WM.”
“I had the absolute pleasure of working with Lucia “Lucy” Ferrara at the Rockland Trust Westwood branch, and I truly can’t say enough about her exceptional service.
She was professional, patient, incredibly responsive, and genuinely kind. From the moment we connected, Lucy made everything feel smooth and stress free. She followed through on everything she said, and it was clear she really cared about helping me not just rushing through a transaction.
After feeling overlooked at another location, working with Lucy was a breath of fresh air. She sets the standard for what great customer service should be. Rockland Trust is lucky to have her!”
“I opened my business account with Tricia a few months ago, and my experience was nothing short of amazing. From the very beginning, she was attentive, thorough, and extremely knowledgeable. She broke down every detail in a clear and easy-to-understand way, so I knew exactly what to expect with Rockland Trust.
Tricia’s customer service skills are top-tier — she truly goes above and beyond. You can tell she cares about her clients and takes pride in what she does. She’s a valuable asset to Rockland Trust, and I genuinely appreciate the level of care and professionalism she provided.
Tricia is amazing. If you’re looking for great service, she’s the one to see!”
“Fantastic team. Head by one of the most admire people in the company due to her work ethics, professionalism, leadership and the willingness to go above and beyond regardless of the circumstances. The rest of the team are the apples that have not fallen far from the tree. Everyone is on board with providing stellar service to all who visits.”
“I had a pleasant experience working with the branch manager Peter to resolve personal banking issues. Peter was knowledgeable, professional, and friendly. I highly recommend Rockland Trust North Quincy to anyone with banking needs.”
“I've been with N.E.S.B. for a few years now, I can honestly say I'm just as happy today as I was the first day I walked into the Bedford St. branch to open my account. I've now come to use the Washington St. branch. The staff is great there as well. If I have any questions or banking needs I feel very comfortable seeing Susan at this branch. She's professional, informative & friendly. I look fwd to many more years.”
“I recently left Bank of America for Rockland Trust Bank at 104 Main Street in Weymouth. My first time walking in, I was greeted by Stephanie the assistant branch manager. She was friendly, energetic and made me feel more than welcomed. I looked at their business banking products and knew I had to switch there! My first time there wasn't a fluke! I met Jenna Graziano, the branch manager and her energy was the same! Not just her, the whole team was like this! It's rare to come across a business where everyone is friendly, knowledgeable, and eager to address your concerns. I highly recommend this location in particular as I'm sure you won't be disappointed.”
“Working in the Treasury field I have experienced excellent customer service from Rockland Trust Company. Particularly in the Municipal office I find next level-up work ethic and care about the customers. Not only solving issues but offering assistance in other areas to make my job easier. Truly impressive. Thank you to Ann-Marie Corriveau for resolving my issue today, and then some! Sincerely Eric”
“It is rare to find a bank that offers such a high level of personalized service, but this team truly cares. As a local REALTOR, I’ve worked with them for my personal banking and on home purchases for many of my clients. They go above and beyond every time! Their new Branch Coordinator, Liubov, is exceptional - highly tech-savvy, fast, and an amazing communicator. If you need a reliable bank for any financial needs or a home loan, give them a try. They will not disappoint!”
“I went in today to do an lease buy out Allyson went above and beyond to help me get it done explained everything to me made sure I understood everything thank you Allyson”
“I had the pleasure of working with BrightBridge Credit Union on a recent commercial project, and the entire experience was fantastic. Their creative team was thoughtful, collaborative, organized, and genuinely fun to work with from start to finish. It’s always refreshing to partner with a team that brings great ideas to the table while also trusting the production process. We really enjoyed working together and would highly recommend BrightBridge.”
“I just had a great experience at Rockland Trust in Bridgewater with the Assistant Branch Mgr, Sheila Foster. I had a scheduled appt at 10:00 am. She was available promptly at 10:00 and was extremely professional and friendly helping me open my small business checking account. Sheila made the process seamless and I look forward to doing business with Rockland Trust in the future. She is an asset to the company.”
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“The bank of america represented by the kiosk located at 173 north main street Randolph , according to me is the best one ever ..
Good staff , dynamic and customers are always welcome ...
Keep it up guys !!!”