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“I'm leaving this because I know it's not their fault. The workers at this location are amazing. Used to go here when I lived in the area 🤬😡but TREY from the CALL CTR... If you get him prepare for a bad day.. I'm not sure what his issue was that day I called but DAMN!! His attitude was like an unflushed toilet. I hope his day gets better but I'll see if I can get to the bank which is an hour away from my home now, before trying to call again..”
“I’ve had a very positive experience with Rockland Trust Bank. The staff is consistently professional, friendly, and willing to go the extra mile to help. Whether I’ve had questions about my account, needed assistance with transactions, or required guidance on financial services, they’ve always been patient and clear in their explanations.
What stands out most is the level of customer service. You’re treated like a valued customer, not just another account number. The branch atmosphere is welcoming, and transactions are handled efficiently.
It’s refreshing to work with a bank that combines local, community-focused service with strong financial expertise. I would definitely recommend Rockland Trust to anyone looking for reliable banking and attentive customer support.”
“Working with John Sedhom was a great experience. Clear communication, respectful throughout the process, and everything went smoothly. I'd be happy to work with them again.”
“I have using Randolph location for more than a decade. They have a great personel and have always responded and accommodated all my transactions in a timely manner. I wanted to send a shout out to all the talented stuff there and in particular ms. Lisandra A. for a job well done. I strongly recommend Randolph location to all people that looking for a great customer service .”
“I'm supprized to find some negative reviews as they recently opened. I give a 5 star because the lines are never long, I get seen right away, the staff there is amazing 😍”
“I Have Been With Eastern Bank Since 1972 and I Love Them.i Am Terminally ill & They have Certainly been there for me to get my Accounts Situated for When I go in the Ground..”
“I truly appreciate the level of care and attention I consistently receive at this branch. It’s rare to find a place where you don’t feel like just another number. The staff are always professional, courteous, and genuinely helpful, making every visit a positive experience. I’ve also noticed the patience and respect shown to every customer, which speaks volumes about the team. Thank you for providing such outstanding service—it’s always a pleasure doing business here. ?”
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“The bank of america represented by the kiosk located at 173 north main street Randolph , according to me is the best one ever ..
Good staff , dynamic and customers are always welcome ...
Keep it up guys !!!”