Had issue with incorrect billing on my invoice. It took some time in the store to get the problems corrected. Fausto Tineo contacted Verizon Billing directly while I waited, they determined the problem and corrected the invoice. 5 Star support.
April 2025
After wasting 2 days on chats and phone calls with Verizon, I went to this store. Within 5 minutes, Ramon came over to help me. I explained my issue with a new phone and he listened to me and figured out the problem quickly. Fixed it and I was on my way out the door 15 minutes later. Ramon is the best!
January 2025
Waited 40 minutes for help with new phone. Was told to call tech support. Given a disconnected number in lieu of service.
