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“Easy to navigate website and stellar customer service with David! All questions answered quickly. We rely on Dracut Appliance for all of our appliance purchases - never disappointed!”
“The sales experience was excellent. The staff is very knowledgeable about the different brands, strengths and weaknesses. No hard sell which was nice.... they just went with the flow. We love the new washer and dryer and will absolutely engage Warrendale Appliance for all our future Appliances purchases.”
“Yesterday I bought an R25S Riccar vacuum to replace an ancient Electrolux which needed repairs again. I had an extensive and very informative conversation with Ray about brands and advertising and marketing which was very helpful in helping me choose a brand I had never heard of. Ray’s knowledge of the full range of vacuums out there and how they are made really helped me with my decision. I also got my old Electrolux repaired to serve as a backup/extra. We all know we could go to Best Buy or Walmart and buy something cheaper but I felt that dealing with Acton Vacuum was a better use of my time and money. Thank you Ray.”
“I have used this company several times, all with good success. They have repaired a washer and a dryer, and two different refrigerators, all promptly and for reasonable prices. The last fridge I called them about was not repairable, which they let me know right away and charged only a modest fee for the diagnosis. Highly recommended.”
“I needed an inducer fan for my Goodman furnace . I called the company that I bought the furnace from, but for some stupid reason they could not get the part for me. I called Johnstone in Woburn MA and they had the part in stock. Ryan and the branch manager Brad Esposito were very helpful at Johnstone:”
“Prompt professional service for my washing machine. The tech asked appropriate questions about the broken dial so he had the part in stock prior to the service call. Carrying on their dad’s good service! I’m happy to be back washing clothes!”
10AM - 5PM
1339 Massachusetts Ave, Arlington
Appliances
“Highly recommend, I told everyone to come here and I always hear a positive feedback. Owner is very respectful and hilarious. Always have a great time coming here.”
“Great team at Johnstone Supply in Waltham! Always professional, helpful, and fast to get the right HVAC parts. The staff really knows their stuff — they’ve saved me time more than once. Excellent service and great attitude every time!”
“The entire team was great (Chris, Jason and Robbie). What a difference even my grandson who’s 7 years old noticed. As for me, my skin, my hair and the taste are phenomenal. No more carrying cases of water. I’m so pleased with the service and equipment. My daughter said she really enjoys the new system she battles with dry skin and the water has definitely made a difference in everyday life. Thank you!”
“Buying appliances can be hectic but sometimes, a good professional can make it easier. We were lucky to find Dwayne Murray at the Home Depot, in Watertown, on a Sunday afternoon. He was diligent, explained all the details about the refrigerator, washer and dryer we ended up buying. We appreciate Dwayne's help and recommend him for all your appliance needs.”
“Excellent and responsive staff. They helped me with my bathtub order including giving me a phone call ASAP once the tub was delivered so it could be picked up. John G went out of his way to help me with invoicing/accounting. I really appreciate your help! Thank you!”
“I am deeply grateful to Yassen Joseph for his fantastic help and professional support. I had a tech issue since 2022, tried to solve it for years, and he suggested a simple yet highly effective solution to my long-standing problem. Yassen is one of the best customer service staff I have ever encountered.”
“The place was clean. The staff were friendly. But they had a hard time telling us where to find irrigation repair parts. Went through four employees before we got good directions.”
“Their Associate was a big help, and very courteous and professional. Showroom could provide more samples of faucet finishes but it was very helpnto have an Associate to answer our questions.”
“Went here to return something . Went so amooth. Only took about 5 minutes, didn't make it hard and didn't ask many questions. Extremely flexible returns. Buy with confidence”
“every time I come here rick and mark always take good care of me and my brothers van rentals
10/10 experience
Better than other vehicle rental places.”
“Seeds used to be 99 cents, now they're 2.50 per packet. They almost always have everything we need though so I would say its worth it. Some plants are in better shape than others”
“Ask for kasey in doors and windows for special orders. Working with kasey is truly a wonderful experience. She genuinely knows her stuff and takes the time to explain everything clearly and patiently.”
6AM - 10PM
100 1st Ave, Waltham
Appliances
“A huge thank you to Bob and the customer service team for taking such great care of us when my father-in-law accidentally left his wallet at the store. Your kindness, honesty, and willingness to help meant so much to our family. We truly appreciate everything you did. Thank you again!
The Home Depot in Waltham”
“I usually spend a lot of time on electronics or furniture. And the 2 gentlemen, one of them the manager and the other an associate, were very transparent and led me to decide on the TVs I needed at the end, based on what I thought in the beginning. Everyone and every day is different, but I forgot the names specifically. If I could remember them, I would say the 4 stars had to do with their service: spending over an hour chatting about features and their complimentary in my space. There's no commission, and it's pure good customer service. There's stuff in there, overpriced like a wall mount. And a close person I had picked up the TV from said they didn't have a good experience, but luckily, I had their name on the pickup, so they could figure it out. Also their computer section could be built up more with barely an Apple computer setups. And one of the parts of the computer setup had a faulty alarm going off everytime touching the mouse to test the product. That’s why it wasn’t a full 5 stars.”
“I wanted to give a big thank you to the assistant manager Matthew for helping me out this morning. I was in a rush and needed to buy something important for work and he was the only one to stop what he was doing to assist me. Thank you!”
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“Excellent service delivering and installing our washer and dryer. The delivery arrived on time and installation was thorough. They removed our old appliances. Purchasing was easy too with all questions answered. It is nice to have a local appliance store. Thank you.”