“Brian, Paul and Kim are always great to deal with and the Bedford store does high quality work! Brian checked in both cars this morning and Kim called me when the cars were completed and cashed me out. Great experience as always! Thank you,
Armand”
“Thanks to back-to-back family emergencies, I was in danger of having to reschedule tire replacement for a third time. Greg Boenis to the rescue: he found a time that worked on short notice, pointed me to tires that better suited our car and driving habits (and stayed within budget), and even showed me pictures of his little one to help brighten my mood. Superior customer service and empathy.”
“The tire replacement was efficient and completed right on time. Ken was friendly, professional, and easy to work with. Overall, a smooth and pleasant experience. I would definitely recommend this car service.”
“Have purchased a couple set of tires from them and they have been reasonable. However today I am writing a review for their outstanding customer loyalty. I had a tire damaged and needed to be replaced and I happened to have a brand new tire that was a previous spare. They did the mounting and balancing at no charge”
7:45AM - 7PM
451 Boston Rd, Billerica
Tire Dealers
“Unbelievably incredible service from Mike up front and Nate with aligning my RAM. I had to have my RAM realigned 3 times within 2 weeks due to a few stripped bolts that Nate uncovered. Trusted and Quality work done by these gentlemen!”
“I needed new tires for my personal vehicle and scheduled to have my Wife bring the car by. There was a mix up on my end about how long the tire replacement and rotation would take. My Wife was a little distraught because she had our 9 month old Son with her. Castle Tire quickly mobilized a couple of their employees to handle our job and had my Wife and Son back on the road in an hour. I've been going to Castle Tire for years now and have always been very satisfied with the quality of their work, the timely manner they complete this work in, as well as their pricing. I fully recommend the team at Castle Tire!”
“I had my tire repaired at the shop, and I’m very satisfied with their service and honesty. My car has over 12,000 miles and is due for a tire rotation. While the repair was being done, I asked if the rotation could also be completed at the same time. The repair was finished very quickly, and the technician came to tell me that a rotation wasn’t needed after measuring the tread on the tires. I was pleasantly surprised by their honesty—most shops wouldn’t do that nowadays. I highly recommend this shop!”
“We love this place . We used to go
to the town fair tire, and oh boy, they knew how to complicate things . My wife wanted to order a tire from the town fair. She had to pay full for the tires and wait a few days and…. So she came to Schlott. They just ordered for the next day and didn’t charge in advance, which was great …
Definitely recommend them”
7:30AM - 5:30PM
275 Arsenal St, Watertown
Tire Dealers
“Best place for all of your Automotive needs. Marco, Nixon, and the Watertown Team at VIP Tires & Service did an Outstanding Job Installing Tires, performing a Wheel Alignment, replacing brakes, and an oil change on my GMC Sierra 2500 pick up. Thank you Guys!!!”
““Kind, fair and honest — will be only using AE for my cars.”
Honestly, that single review says it all, but it still doesn’t even begin to fully describe how great Auto Engineering truly is. This shop is one of those rare places where you feel taken care of the moment you walk through the door. The quality of their work, the kindness of their team, and the environment they create make Auto Engineering stand out far above any typical repair shop. ?
Auto Engineering offers an incredibly wide variety of services, covering everything from routine upkeep to major repairs. That includes:
• Oil changes & fluid checks
• Filter replacements
• Suspension & steering work
• Electrical system diagnostics
• Brake service
• Engine & transmission repair
• Computer diagnostics
• And so much more
Whether your car needs something simple or something serious, this shop can handle it — and they do it with care and precision.
The waiting area is one of the first things that makes Auto Engineering feel special. It’s clean, gorgeous, and extremely comfortable. There are yummy snacks, drinks, and beautiful cars to admire while you wait — cars so nice you could look at them all day! ?
Most repair shops feel rushed and stressful… but here, you honestly won’t mind hanging around.
The staff at Auto Engineering is truly what makes this place unforgettable. Everyone is friendly, welcoming, and incredibly accommodating. They talk to you with respect, explain what’s going on with your car, and make sure you feel confident and comfortable.
Shaun is outstanding at what he does. He listens carefully, makes time for every question, and always tries to help you in the best way possible. His customer service is truly top-tier — the kind that makes you feel valued.
It’s rare to see a business owner who is this involved and this kind-hearted. Rick doesn’t just run the place — he works on cars, checks in with customers, and takes the time to talk with anyone who walks through the door. He genuinely wants to get to know people, and you can tell he loves what he does. That kind of leadership is what makes the whole shop feel so trustworthy and welcoming.
Auto Engineering is more than just a repair shop — it’s a place where you can trust your car, your time, and your money. With friendly staff, expert service, amazing management, and a warm atmosphere, it’s no surprise people become lifelong customers.
If you want honesty, quality, and a team that treats you with real care, this shop is the best choice you can make. ?✨”
“Brakes were making a really loud grinding noise when I was driving. I work full time and have a 1.5 year old daughter I drive to daycare every day. Needless to say, I was worried about having to get my car into the shop and wait several hours, days, weeks to get this service done. Corey solved my problem within two hours and he came to my house! I could entertain my kid in the comfort of our house while I knew my car was in good hands. He was kind, professional, and I appreciate the honesty and efficiency. Great value service and I don’t know anyone else that provides this around here. Highly recommend! Thanks again Corey!!”
“I love this business. I’ve been by many times in the past two years for oil change, brakes, my muffler, and more I don’t recall. They can usually finish my work same day and are so nice! Never intimidating”
7:45AM - 5PM
661 Rogers St, Lowell
Tire Dealers
“I have been going to Hogan Tire for years and had a problem after I left my last service appointment that Jonathan was able to quickly resolve. It is hard to find a good, honest, service station. Hogan Tire is up to the task and provides a high level of service and professionalism...highly recommended.”
“I have been using Two Guys Garage for all my mechanical needs taking care of my personal vehicles and also work van/truck for a few years now. Those guys are the real deal, if you are looking for an honest and reliable mechanic shop that delivers in time, which is super important as a business owner so my operations dont stay closed for long times, dont hesitate to contact Donald and his crew. There are really no more words that i can say to describe how good they been for me. Keep up the good work”
“Came in for winter tire changeover. Was told at 2pm that they were a man down. I said, no problem, I’ll be here until 5:30.
Got the car at 5:30 and hit the highway and the car starts shimmying right away. I was not happy.
Called the next day. Made a priority appointment. When I showed up for the spot, I was polite but firm. I told one of the guys that I had sat patiently for 3.5 hours waiting for my tires the first time in. No problem. I had the time. Today, I don’t have the time and did not want to wait. I have never left Direct Tire with out-of-balance tires.
So, Fabio, a mechanic that I met looked at the tires and rims. He brought me out to show me the problem. The right side tires were wobbly as he turned them. Huh. I had not seen that before.
So we made a plan. I asked that he rebalance the tires to the best of his ability and put the two best balanced tires up front. He agreed that was the best plan of action.
I was not there long, and when I left, I hopped on the highway, and it was 100% better. Not perfect, but so much better. I know that it will never be perfect. I guess this is what had been done in the past without me knowing.
Once again, great service, people who care, and a super staff keep me coming back. It may be a little more expensive, but it’s always worth it. Every single time.
I appreciate your attention to customer service. It makes all the difference in the world.
Thank you guys (and gals). Happy holidays to all.
Chuck Wilson
Needham, MA”
“Hands down the best auto service experience I have ever had, and consistently so. I fully trust them with my family's vehicles and safety.
- They take care of you here and treat you like family. Honestly, even better than family. They truly take care of you car and understand how much reliable repair service matters. They are trustworthy and clearly are not pushing unnecessary repairs (unless of course you don't care about your car being in good shape).
- They get things done on a fast schedule and have gone the extra mile for me multiple times. They get you complementary Lyft service and/or a loaner car when needed.
- They clearly strive for operational excellence and first-rate customer service and somehow over-deliver on that. The garage floor is organized and clearly well run. They provide timely updates, videos of your car's parts requiring repair, and helpful explainer videos so you can be informed about the necessity of a repair.
- This may not be the right place if you only care about minimal cost (and are fine with questionable quality). They are not as cost competitive as some small pop-and-son garages, but their service and quality is so much better that it is hard to compare those. Imagine the customer-first approach of a great local shop, but paired with quality that far exceeds anything else I have ever worked with.
- The owner Charlie is very present and it shows. He takes every individual customer seriously and will ensure they are taken care of. His influence and energy drives the culture there. Also shoutout to Craig. He just has such a great positive attitude and will make things happen for you quickly when you really need it.”
“Super quick with a winter tire change and alignment. Personable and professional owner + staff! Would recommend.
Update: these guys still rock - efficient and friendly. They are honest and won’t upsell you on things your car doesn’t need, a breath of fresh air especially being a woman.”
“Matt, Steve, and the Team took great care of me in a 24 hour notice recently. Matt, who is very knowledgeable, and hard working, diagnosed my vehicle and provided me with accurate details on items that needed repair that I was slightly aware of.
Steve ensured I had a rental to take care of personal matters on the next business day while double checking my transmission after all the repairs were completed as I was told that I would need a new one within the last year. Steve, the owner, has been in business for 40 years and very competitively priced, particularly for the Newton area. Highly recommend!!!!”
7:30AM - 4PM
5 Cypress Dr, Burlington
Tire Dealers
“Can't say enough about Hometown. They were recommended by a friend, when we had such a terrible experience from a local Honda dealership. From scheduling the appointment, to the transparency of the cost, and level of communication, Hometown was amazing! Nice to have a car experts take a practical approach to the services you need. Nothing more, nothing less and that is refreshing.”
“Came here this morning because my tire pressure was low, and they immediately inflated them for free, even trying to refuse my tip! (But eventually relented, I am very persuasive)”
7:30AM - 5:30PM
200 Boston Rd #3A, Billerica
Tire Dealers
“Always excellent service. I’ve had tire repairs and purchased tires from VIP. Customer service is great. The manager at the front desk is very friendly and helpful.”
“Came here to install a new tire on a rim after getting a flat. Bought the tire myself. The team installed the tire, checked the balance, swapped the wheel and the doughnut, disposed of the old tire - all under 30 mins. Didn’t make an appointment, but did call in advance to check if they have availability. Excellent service, good price, very courteous.”
8AM - 8:30PM
780 Rogers St, Lowell
Tire Dealers
“I had the best experience ever getting a new tire. They went above and beyond to make sure I would be safe in the event that I got another flat. I highly recommend this place. They will take good care of you! Thank you guys for your impeccable customer service and all of your help getting me back on the road.”
“From the moment I stepped in, everyone was quick, attentive and thorough. Priceson helped me with my tires, and I couldn’t be more pleased with my experience. Turned what I thought would be a headache into a breeze— thank you!”
“I wanted to start with how great full for this place.We Took a car to Rick we had a problem with a 2024 Hyundai rick check the vehicle out and found the problem right away. His guys called Nashua Hyundai and found out that the vehicle is still on the warranty and that was covered the issue basically charged me nothing. I am very grateful to use this place. We will only use this place knowing that how they treat their is just like family, Rick and the gentleman that work here may God bless all of youse great job. We are so grateful that we have places like this that you can still go to and have honest people he could’ve charged me full price and I would’ve never known Rick thank you to you and your gentleman. God bless”
“Dudley is a very honest automotive place. They didn’t try and sell me any other services except what I brought the car in for. They were very friendly quick and very efficient. I am from out of town and they were highly recommended and I can see why”
7:30AM - 6PM
445 Cambridge St, Allston
Tire Dealers
“I have been going to Mecca since 2007, and they are my go-to shop for all Saab-related car issues. Their team is knowledgeable, competent, responsive, and trustworthy, which has kept me coming back for 17 years. I highly recommend Mecca, and love supporting family owned establishments like theirs”
7:45AM - 5PM
945 Main St, Waltham
Tire Dealers
“Was able to get a new set of tires and alignment after work on a Friday. Was in and out very quickly, and the car runs beautifully. I am very satisfied with the service.”
“Pleasant car care did a great job in addressing a couple of significant issues, and addressing them in a timely fashion, and in a very professional but understandable way. I got approved for an inspection sticker, which was the reason for the original appt. Staff was friendly, informative and acty took me on a visual tour of what the concerning problems were. The cost seemed manageable, and the 3 year warranty was great. The only issue was that the time committment was a little longer than I thought when sceduling. No big deal, I will definitely schedule more appts as needed with Pleasant!”
“Everything explained to me including cost.
Car needed new thermostat installed.
Work was done timely and it is so nice to have had the problem with car fixed that day.”