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“I walked into the store, had trouble finding the ink i needed for my
Brothers printer. Found a young man who check to see if they had in stock . They didn't. But he had it shipped to my home, next day
without any extra charge. NOW THAT IS SERVICE. Plus he was
pleasant and had a smile on his face. Good job Staples.”
8:30AM - 4:30PM
83 Winsor St, Ludlow
Shipping Centers
“I called Eric at Ludlow Post Office, he was tremendously helpful in explaining and tracking a package. He was knowledgeable, professional, and kind. It’s the best experience I’ve had at a post office.”
9:30AM - 12:30PM 1:30 - 4:30PM
36 Church St, Thorndike
Shipping Centers
“This may not be my post office but it’s the only one I go to because of the amazing customer service I get each and every time I walk in here. Being greeted by Julie always makes it the best experience. She makes everything easy and professional. Thanks so much for all you do!”
“I wanted to share my positive experience working with Kurt. He was very patient with me while I was securing a detailed quote, and I will definitely be using your services again in the future.”
“Jenasis assisted in my amazon returns as she was juggling a conflicted customer and my fussy infant. She was prompt, courteous, and able to prioritize; calm under pressure. Excellent addition to the team.”
“Great place to recycle old electronics and great rewards points at the same time. Used my rewards right away on my purchase. Store clean well lit and fairly well stocked.”
“I am probably the post office’s worst customer. I never have tape to close up my packages and I usually don’t even have the right box or anything that even packed my things! But they always go out of the way to find me one from the back, take me up and send me on my way with a smile. They’ve always been very helpful and I appreciate it.”
“This is a great post office and such a pleasure compared to more urban areas I've lived in. Staff is patient and efficient and lines are usually not an issue.”
“The best ever the service the people and the most historical building. We hope this post office in downtown Amherst will last forever. It does bring out lots of town of Amherst style. we love Miss Nancy, always kind, thoughtful and the best customer service ever. Thank you!”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
“I've used this location many times and never had a problem, today I went in for a passport appointment and the woman that helped me was very friendly, polite and helpful. I was given all the info and paperwork that I needed and appointment for the very next day. This place is organized and professional.”
8:30AM - 4:30PM
190 Fiberloid St, Springfield
Shipping Centers
“Staff at desk was very willing to help me send back a package.
I had the wrong return label. (It was an example what a return label looks like). Instead of jumping on the stupid move I made he was calm and explained everything.
This is why the work for the post office, they know what they are doing.
I rushed back the next day with the correct label. He put it on there with respect. Your all set!”
8:30AM - 6:30PM
6 University Dr Ste 206, Amherst
Shipping Centers
“An Essential, Brutalist Masterpiece
I used to come here expecting a standard, sterile corporate transaction. How naive. This isn't a shipping center; it is a high-concept, black-box theater installation exploring the existential weight of modern consumerism.
My journey began in a state of pure visceral disgust. The protagonist—a method-acting savant of misanthropy—has spent a decade perfecting a performance of weaponized apathy. I watched him process my Amazon returns with a calculated, tectonic slowness, executing a series of unwarranted intermissions into the back room to engage in what I can only describe as 'interpretive, spiteful box-taping.' The entire experience was set to a relentless, blistering soundtrack of tech-death metal that perfectly mirrored the breakdown of human civility.
But as I stood under the harsh fluorescent lights, disgust gave way to science. I realized I was witnessing a masterclass in psychological friction.
In a moment of sudden enlightenment, I broke the fourth wall. I bypassed the standard customer script, refused the receipt, and commended his prompt, professional, no-nonsense service and immaculate taste in blast beats. I told him I respected how real he is, and how refreshing it is that he refuses to engage in the capitalist delusion of pretending to like human beings.
The performance immediately shifted. The system short-circuited. I caught the rarest glimpse of a confused, existential smirk.
This man is a local legend and a hero of the avant-garde. If you want a fake smile, go to Hadley. If you want to confront the raw, unvarnished truth of the human condition while dropping off a prepaid return, this is the highest form of art in Amherst.”
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“Then he said, “Woe also to you experts in the law!
You load people with burdens that are hard to carry, and yet you yourselves don’t touch these burdens with one of your fingers.
“Woe to you!
You build tombs for the prophets, and your fathers killed them.
Therefore, you are witnesses that you approve , the deeds of your fathers, for they killed them, and you build their monuments.
Because of this, the wisdom of God said, ‘I will send them prophets and apostles, and some of them they will kill and persecute,’ so that this generation may be held responsible for the blood of all the prophets shed since the foundation of the world , — from the blood of Abel to the blood of Zechariah, who perished between the altar and the sanctuary.
“Yes, I tell you, this generation will be held responsible.
“Woe to you experts in the law!
You have taken away the key to knowledge.
You didn’t go in yourselves, and you hindered those who were trying to go in.”
When he left there, the scribes and the Pharisees began to oppose him fiercely and to cross-examine him about many things; they were lying in wait for him to trap him in something he said.
-Luke 11:46-54
In Jesus’ name I pray this over you and those the Lord sees fit for this scripture, amen.
P.S. Don’t ever mock God again or He will make things a lot worse for you.”