8:30AM - 4PM
35 Main St, Belchertown“We had a time sensitive delivery where once I received a tracking number was able to communicate with the local branch and Marie Clark did a nice job following up to get it here promptly. Once the truck arrived, the driver (I'm sorry I didn't get his name) was also extremely courteous and actually helped get the long pallet off his truck into our shop parking lot.Two great employees represented the Estes name well!”
1 - 4:30PM 9AM - 12PM
3069 Main St, Bondsville“Brenda is such a peach going above and well beyond the call of duty to ensure her customers are throughly taken care of and walk out the door satisfied and with a smile on their face☺️”
“Amazon and UPS drop offs are quick and easy. I can't recommend the fax service, it's ridiculously overpriced. Better off downloading an app or going to your local library.”
8AM - 4:30PM
1057 Park St, Palmer“I thought the office services at Staples worked very well in terms of availability for customers and user-friendliness.The self-service fax/printers have instructions posted on the machines themselves for those who may not know how to operate them.Additionally, I was so pleased that there are UPS services offered at the customer service counter.Packages are accepted for return at this site, too.”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
2 - 4:30PM 9:30AM - 1PM
2020 Bridge St, Palmer“Nice small post office that offers all the services any post office has. I’ve always enjoyed going to this post office. It has a couple spots directly in front to park making a quick in and out trip easy. It also has some parking located in a small lot on the side of the building. An outside mailbox is also located here.”
8AM - 4:30PM
1057 Park St, Palmer“Paul at window, always nice, as are all of the clerks. Wasn't thrilled that a birthday gift I mailed out a week prior came by short of postage. Stating 90cents due, yet when Paul checked it said I was $1.60 short. We both agreed it should have been delivered with opportunity for recipient to have the chance to pay postage due or have it RTS. INSTEAD, birthday gift now going to be a week late. I guessed at postage, put stamps on envelope and mailed at outside box in Palmer because office was closed by time I got there”
8:30AM - 4:30PM
83 Winsor St, Ludlow“This post office has the nicest customer service! Very helpful and curtious. I’ve never had any issues with anyone here. It’s kept neat and tidy.One time the clerk even gave me a bottled water because I was walking and he could clearly see I wasn’t feeling well. He told me to sit down and take as much time as I needed to feel better. So THANKS AGAIN!”
“The best ever the service the people and the most historical building. We hope this post office in downtown Amherst will last forever. It does bring out lots of town of Amherst style. we love Miss Nancy, always kind, thoughtful and the best customer service ever. Thank you!”
“I honestly just want to leave this review because people are so mean. This post office is great and every staff member that I have met has been both extremely helpful and kind. No matter if you just got in line or have been waiting a few minutes they always greet you with “I’m sorry about the wait” and yes, some people may find promoting and asking about surveys annoying but they are always on top of that so you know they are doing what they are suppose to! People working inside the post office have no control over how fast the delivery driver is so don’t be mad at them and give them horrible reviews over it!”
“I mean, it's the post office. My expectations were low. But this particular one is open til 5:30, there was no line, and the person who helped me was very friendly and gave me some tape to better secure my labels. Again, on the scale of the post office, this one got a full score.”
8:30AM - 6:30PM
6 University Dr Ste 206, Amherst“I’ve noticed that this store always has a long line whenever I visit, and there’s usually just one person at the counter. Probably pretty stressful for people who work there to see there is always a long line.I don’t think the guy working there is intentionally rude; it seems like he’s focused on getting the job done with minimal social interactions, or the need of being nice or extra nice.”
9:00 AM - 4:00 PM
190 Fiberloid St, Springfield“As a truck driver, I can't complain... they won't take you more than an hour before your appointment, but I went back 1 hour earlier and I was out in less than an hour... so it seems that they can be efficient too. Good luck to all fellow drivers, hopefully they will experience the same, or better!”
9:30AM - 12:30PM 1:30 - 4:30PM
36 Church St, Thorndike8AM - 8PM
1690 BOSTON RD HAYMARKET SQ, Springfield
“I love the Belchertown post office so much. I use it A LOT, as I have a lot of family members and friends overseas. Plus I love stamps. The people who work there (shoutout to Courtney, Brenda, Sarah, and Paul!) are friendly, patient, professional, knowledgeable, and all around a pleasure to interact with. I read about towns losing post offices and just am *so glad* that Belchertown still has this one. Keep on keeping on, guys.”