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“Staff is very knowledgeable and helpful. I was shown samples of exactly the fabric colors and materials I requested. Experience was efficient and satisfying. Great job!”
“Bought a mattress and box spring today with my boyfriend! Patty was very helpful helping us picking out one we wanted (firm and queen) and knowledgeable about the whole process, didn't feel pressured into anything.”
“Joel deserves high marks for his role in our purchase of our new mattress. He was very patient & professional. His obligation to put his customer first was exemplary in that he made sure all discounts were applied, delivery and removal of old included as well as dates for install were flexible to my liking.
I would recommend Mattress Firm to others
based on Joel’s performance alone!”
“I recently bought a mattress in February but after a few months I decided to take advantage of the 120 day sleep trial. I was having a bit of back/side pain so I came back to upgrade. I met with Shawn who helped me with my first purchase. I tested out more mattresses at the store and decided to upgrade to the Dream Cloud PressureSmart Technology Plush Pillow top. The exchange paperwork was super easy and I scheduled my delivery for two days later. The drivers came and removed my old mattress and set up the new one. I’m very pleased and happy and had a great night’s sleep. Thank you Shawn for all your help!”
“My girlfriend and I loved our experience here with Luis—we came in looking for pillows. He was knowledgeable and took our feedback well without overwhelming us with too many options, then stood back to let us deliberate until we had our decisions. The type of salesperson you want!! Thanks Luis!”
“Amazing service at CHESTNUT HILL Mattress Firm today! TREY actually made it fun! Clearly he is very experienced, pleasant, PATIENT, and so quick to pull up my history! Gave me time to check all options, even had me recheck my choice just to make sure I didn’t miss something. Was dreading this purchase, but left feeling great! Will continue to use this company at this branch. I will make sure to tell my clients, friends and neighbors to shop here. Sweet dreams! Happy 2026?
Mattress Firm, I hope Trey finds a little something extra in his end of year bonus! He’s a Southern GEM!
Mark, also very nice, helped with a printout for a potential add on only on website! Great experience!”
“Friendly, informative, efficient…we’ve bought our mattresses at that location since we moved here in 2011. It’s great! Kudos to Terrance for his assistance!”
9:30AM - 8:30PM
1385 Beacon St, Brookline
Furniture Stores
“Lili S. was amazingly helpful! She helped us find a bed frame and box spring to pick up same day. She went above and beyond to locate both items and coordinated an easy pick up for us.”
“Great selection. Responsive and helpful staff. Quality appears good. Only concern was the push to purchase expensive ‘protection plans’ due to limited manufacturers warranty. Are these really quality products if the manufacturer is reluctant to warranty?”
Open 24 hours
357-359 Fresh Pond Pkwy, Cambridge
Furniture Stores
“VEG in Cambridge gave my cat Sammy kind and professional care. The diagnosed his problem with an xray, started treatment afterwards and gave me meds for his home care. It was great that I could observe what was going on throughout the procedures.”
“I had an outstanding experience with Mattress Firm in Everett, thanks to Valerie's exceptional customer service.
My son is moving into a rental house on June 1, but he won't receive the keys until 10:00 a.m. The mattress delivery window is between 8:00 a.m. and 6:00 p.m., so I was concerned about the possibility of the delivery arriving before he could access the house.
Valerie went above and beyond to help. She made multiple attempts to communicate with the delivery team to ensure they were aware of the timing issue and did everything she could to accommodate our request. She also helped me apply a discount code I had found online, which was greatly appreciated.
Throughout the entire process, Valerie was patient, proactive, professional, and genuinely focused on helping us. In a time when great customer service can be hard to find, she truly stood out.
Because of Valerie's dedication and willingness to go the extra mile, I would highly recommend Mattress Firm to anyone looking for a mattress and a company that values its customers.”
“Come for the great product, but stay for the great people!!
We had a very specific need — the kind where another mattress store literally told us, “Oh, you need to go to Watertown Mattress. They’ll have whatever it is you’re looking for.” And boy, were they right.
Their inventory is incredible. But even more incredible? Mike.
From the moment I called, Mike didn’t just “know his stuff” — he was genuinely warm, kind, and so deeply helpful. You could feel that he actually cared. Not in a transactional, “let me make the sale” kind of way, but in a real, human way. He listened. He understood exactly what we needed. He made us feel taken care of. It honestly feels like you just don’t find stores like this anymore — where it’s not some arbitrary transaction, but a true connection. The kind of place that builds community, not just a customer list. And as new parents trying to get out of the house with a baby, his patience and flexibility (even staying open a little late for us!) meant more than I can say.
This was truly a 100 out of 10 experience. I would go back hands down anytime — and I’ll be sending anyone and everyone I know straight to Mike. He’s just wonderful.”
“Yasin is very patient
to the costume he provided good service I’m very satisfied thank you so much . The store has nice collection. And I can suggest you to go this store”
9:30AM - 8:30PM
65 Boston St 2nd Floor, Dorchester
Furniture Stores
“I just moved from San Francisco to Boston, getting a mattress can be someone’s most important first decisions.
After visiting a couple locations, I am particularly impressed by Jon’s expertise. He made an otherwise daunting task easy and admittedly pleasant. I would highly recommend this location for your mattress and bedroom needs, the service was top tier!”
“My new kitchen table is absolutely beautiful, exceeding my expectations! The knowledgeable Saltwoods team helped me pick the wood type and finish and suggested customized details to create just the look I was after. Delivery time was as promised. We will treasure the table for a long time.”
10AM - 5:30PM
66 Burlington Mall Road, Burlington
Furniture Stores
“I had a house call consultation with Toni and I was blown away. She listened deeply to my needs and the design solutions she offered transformed my space. I felt truly heard.”
10AM - 8PM
394 2nd St, Everett
Furniture Stores
“I went with my family to Adam's Furniture for a new dining set. I was amazed with their atmosphere, selection and employees. I had the pleasure of being taken care of Zen; an amazing sales associate working for Adam's Furniture for over 35 years.
He introduced himself and directed us to where the selections were based on our needs. I was impressed with his patience, knowledge, people skills, and customer service focused mindset. Which is a breath of fresh air compared to sales associates of competitors. My mother is very picky and does not like to feel like she is being pressured to buy something. She was very pleased to not feel that she was being sold to. Zen answered all her questions and made her feel heard and needs understood.
I highly recommend Adam's Furniture to anyone looking to be treated and receive service as if you are a member of the family. Come and ask for Zen he will take care of you; you will not be disappointed.”
10AM - 9PM
119 Middlesex Ave, Somerville
Furniture Stores
“I had a wonderful shopping experience with Maira she was wonderful so helpful and help me match my furniture and took her time with me. I would recommend Maria for future purchases.”
“Awesome experience very nice and friendly people , polite and great affordable prices. I have a 2 year old girl who was touching stuff the owner is so nice and understanding . Thank you for helping me”
“Appreciate your sercive Emmanuel , ill be back soon again because you alway take good care of us. Thank you for helping us pick our living room set today. Frugal is the best on prices and selection”
“Came in yesterday to look at Ski Boots and Jared helped a ton and explained so much. He found me a great pair which unfortunately weren’t in stock but found them on your website and I ordered them same day. Will definitely be back.”
“We went to see Beth to pick out furniture for the nursery. Very knowledgeable and helpful. Prices were reasonable, especially compared to other non kid furniture and our chair is great!”
“Boston Wood is an absolute pleasure to work with. They are genuinely good people — honest, thoughtful, and incredibly skilled. I’ve had four different custom pieces built by them, each one unique, beautifully designed, and impeccably made. What really sets them apart is the care they put into every detail: precise measurements, proportions, handle choices, stain color, and overall feel. They think deeply about how a piece will actually live in a space.
They have strong design opinions and great taste, but they offer them in a way that’s collaborative, kind, and respectful. They help you think things through without ever being pushy. The end result is work that feels both intentional and personal. I couldn’t recommend them more highly. -Zara C, working with Jenny C.”
“Hannah made what could have been a stressful shopping experience, a pure delight! She is mature beyond her years. She poses questions which help you to focus on choices which fit both your lifestyle and decor. I would highly recommended Hannah for your Ethan Allen Design Consultant.”
“Staff is friendly and helpful
Throughout December they have a massive selection of Christmas inventory, making it a great stop for gifts and decorations.
Outside, also during December, and to the right of the building is a temporary animal enclosure filled with little goats and llamas that kids and adults can feed for 0.25¢”
“I had a great experience with Logan Furniture. Their prices were some of the best I found, and the quality of the furniture exceeded my expectations. The customer service team was friendly, knowledgeable, and always willing to help with any questions I had. The entire process was smooth from start to finish. If you’re looking for great deals and excellent customer support, I highly recommend Logan Furniture!”
“Great neighborhood spot to check out furniture in person! Martina was very helpful and guided us to exactly what we were looking for, she made couch shopping easy and so much fun!”
“I truly amazing restoration of an old family chair. I was blown away by how beautiful the wood is, especially considering its condition before restoration. Worth every penny.”
“I do not have enough nice things I can say about my experience shopping with the team at Lovesac Fenway! Rodney, Bobby, and Joez made what could've very easily been an overwhelming experience not only accessible, but fun. I could tell from the moment I walked in that they were there to help me not to upsell. As a first time couch shopper, but also young adult I was full of questions (some of them probably obvious to most) and all the guys met me exactly where I was at. I also appreciated them presenting me with questions I had not yet considered. Truly, I commend them for handling my chaotic energy but really providing top-tier customer service. While I'm excited about my new couch, I am more excited to continue to shop with this team and could not recommend this store and Rodney, Bobby, and Joez more!”
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““All That Matters” is a quaint vintage eclectic shop. Ursula is very welcoming and her items ate displayed in a lovely fashion. I always find “something” I never knew I needed or wanted. Always a joy to walk through and experience the selection, imagine it in your home or think how to re- putpose it!”