“Excellent service back in January 2026. Jack helped me out and was professional, efficient, friendly, and knowledgeable. Thank you, Jack! And thank you, Enterprise Wilmington, MA!”
“The Enterprise office in Lowell is amazing! I interacted with several employees throughout my rental period and everybody has gone above and beyond. They are knowledgable, friendly and went the extra mile.”
““My experience with Enterprise car rental was excellent! The car I initially picked wasn’t in great condition, but they were extremely dedicated, quickly swapped it for another vehicle, and the service was impeccable. I highly recommend them to anyone looking for quality and customer care!””
“The staff was very professional and attentive, explaining the options in the car types, and the car operation. The process took no more than 20 minutes to grab the car and go. Very smooth and easy.”
“The BEST service. Enterprise had completely screwed us and Mike at Avis saved the day!! Couldn’t speak highly enough about the customer service provided to us. Thank you again!”
“I spoke with the manager Matteo, he went above and beyond to help me with a rental to surprise my daughter's for our birthday weekend getaway. So much so I'm going to come and look at a suv”
“Car was so clean and comfortable ! Easy pick up and drop off.
The Chelmsford office has wonderful customer service! At pick up and drop off, Collin and Vicki were very patient and kind. Bravo for making a busy rental business feel very personal. Thank you both.”
“I had a great experience with Enterprise! The car was spotless, in excellent condition, and exactly what I expected. Delivery was prompt, right on time, making my rental process smooth and hassle-free. Highly recommend for reliable service!”
“Extremely nice people, great customer service, one of the most convenient locations I've ever experienced.
It was difficult for customer service over the phone to help me transition one vehicle to the next. When I went into this location this was very simple for them to do and they would explained everything extremely thorough.
Customer service over the phone to help me transition one vehicle to the next. When I went into this location this was very simple for them to do and they explained everything extremely thorough.
It's so much more convenient than the airport here. Great people, make sure you acknowledge the John Belushi cool t-shirt!”
“Mike was absolutely outstanding—patient, professional, and incredibly kind. He went out of his way to wait for me, ensuring a seamless and stress-free experience. His cheerful attitude didn’t just make my day—it elevated the entire service experience. Budget is lucky to have him! Thank you, Mike, for going above and beyond!”
“Excellent customer service. Hemi and Mark were awesome getting us set up and on our way. Was a pleasure working with them and I look forward to doing business at this location in the future. Would highly recommend this Enterprise location! Beth Kenney”
“RENTED A CAR THAT HAD A BROKEN DRIVE SHAFT! RENTED A CAR THAT HAD A VIN NUMBER THAT DIDNT MATCH THE NUMBER ON THE ENGINE! THATS UNPROFESSIONAL AND HIGHLY ILLEGAL! A VERY DANGEROUS AND DISHONEST BUSINESS PRACTICE! PLEASE DO NOT RENT FROM THIS BUSINESS! STAY AWAY‼️‼️‼️‼️?”
“Upon entering, I was greeted by Shevonne, she was so awesome!!!unfortunately just my luck there were no gas cars. Except a chevy bolt electric car. Shevonne told me I was going to like this car. I being driving this car for a week and I really enjoy my rental car is sooo fast. I love it!!All men enjoy a really fast car.Great recommendation.Shevonne is who helped me and she was so hospitable and thorough. In Massachusetts sometimes good customer service is hard to find. But at the Hertz at 831 Rogers St in lowell Shevone will go the extra mile with a smile. Thanks for the great work Shevonne!!!!”
8AM - 4PM
200 Hanscom Dr, Bedford
Car Rental
“Great Service! Mr. Anton the manager is very courteous and made sure I got the right vehicle for my situation. If in Hanscom Do not look for anything else Anton is the man!”
“Really helped us out by swapping out the demolition derby rental car we were given in Boston. Didn’t get the woman’s name who helped us, but THANK YOU. You made our drive much easier and safer.”
“Outstanding service at National Car Rental – Bedford! I reserved a 7-passenger car, and they even called me in advance to confirm and set aside a brand-new Ford Expedition. Josh and Lauren went above and beyond — friendly, professional, and truly cared about my experience. Best treatment I’ve ever received at a rental agency. Highly recommend!”
8AM - 5PM
170 Middlesex St, North Chelmsford
Car Rental
“A good experience, after my car was in an accident I of course needed a rental, once I filed my claim online I almost immediately got an email or text telling me that Hertz had a car waiting for me whenever I was ready. I went later that day. It took about ten minutes and I was out of there. It was a nice car, a Nissan Rogue. It was very clean inside and out. Returning it was no different, I would use them again.”
“Had a great experience at this Hertz dealer. Rented a car in Ohio. Got a flat tire on 95 n of Boston the day before in the evening. AAA came and put the spare on so I got out of there fast. It was an all-wheel-drive Ford Explorer and turns out you need to replace all four tires because it’s all-wheel-drive which actually checks out. So I contacted where I rented it in Ohio, and they told me to work with my local Hertz dealer in the morning since everybody was closed so I chose Woburn location. I turned up in the morning. Waited a few minutes for them to take care of two other customers and then Jordan said how can I help you? I explained my situation with the help of a speakerphone call to the originating Hertz in Ohio and he said he could help me. And they did a great job. Got me in a new SUV even though I had no reservation. He was really nice to work with. Grateful that this was the closest location and if I ever have to rent a car near Boston, this is where I’ll get it. Thanks again, Jordan.”
“Very happy with my experience.
Easy process friendly efficient people.
Returned to Sara who was really nice and everyone I spoke to there was too.
I had to wait for my ride afterwards and watched several customers come and go. All were dealt with quickly and pleasantly. Highly recommend”