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“I've gone here for many years and have always found the people very helpful and pleasant. I have nothing bad to say and I'm surprised that this post office got negative reviews.”
“The postal service in Littleton over the past 2-3 years has become more efficient and customer centric than ever. My thanks to the current employees and to senior management for all of the positive and profitable changes!”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
“The team here is incredibly helpful and friendly! One of my packages was recently lost, so I filed a claim. Within hours, they located the package, called to let me know about the issue, and quickly resolved it!”
“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“When a package marked as delivered went missing, I reached out for assistance. They went above and beyond to help me locate it. The package had been mistakenly delivered to my neighbor's address. However, the team took full responsibility for the mix-up and did not stop until they found a solution.”
“I’ve dropped packages off here multiple times
and I’ve never had any problems. The staff that has assisted me have all been courteous and patient. I really appreciate that this post office is open until 2pm on Saturdays because others close earlier at 12pm. Sometimes there’s a line, but it generally moves quickly.”
“Never had an issue here. Sometimes you have to wait, but no longer than usual. I try to go at the least busy times. My interactions with staff have always been pleasant.”
“Unlike the Ayer Post Office, I find this Post Office easy to access. I have never had trouble with customer service. If no one is at the counter, ring the bell and they will be there very shortly.”
“Excellent service! I was a few minutes late after the office closed on a Saturday afternoon. Not knowing what to do with the package and preprinted label I checked with an employee who was still outside. She went above and beyond her duty, went back in and got me the address label pocket for me to put the label on and showed me where to drop the package. Highly recommended!”
“I had a great experience at this post office. Rob was extremely polite, professional, and very helpful in assisting me with all of my concerns regarding my packages. He took the time to look into everything, answered my questions, and made sure I left with all of my packages. His excellent customer service and willingness to help made what could have been a stressful situation a very positive experience. Thank you, Rob, for going above and beyond!”
7AM - 12PM
194 Main St, Shrewsbury
Post Offices
“Received an email telling me the package I sent to my aunt a week ago was being held at the post office for pickup. Not sure why; I called the post office this morning and talked to the nicest woman who found the package and assured me it would be delivered today. That is service with a happy ending for everyone! Thank you.”
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“A wonderful hometown post office. I live in town and stop by the post office several times a month to send out packages for my artwork, and the Bolton team are unfailingly kind, efficient, and knowledgeable. Thank you!”