The Bank of America Financial Center provides a great customer experience with friendly and helpful staff. Despite the challenges of the current situation, the bank has taken proactive steps to enhance cleaning procedures and follow local restrictions to ensure the safety of both clients and employees. Customers have praised the efficient service, with one reviewer highlighting the swift opening of a new checking account and easy access to a debit card. The lobby ATMs are also reported to be in working order and easy to use. Overall, the Bank of America Financial Center is a reliable and customer-oriented establishment, offering a positive banking experience for its clients.
I work on one of the upper floors of this building and often go down for ATM, notary, or other services to this branch. Staff is always welcoming and friendly. Never had to wait in a line. Highly recommend.
June 2026
I visited here for my card replacement. Marion is very helpful and patient. Thank you so much!
September 2025
Manal at the Congress and State St. was wonderfully patient and accommodating. She is a wonderful ambassador for the Bank of America brand. Thank you Manal!
